Rosemont

American Addiction Centers•Rosemont, IL

3d•$31 - $46•Onsite

About The Position

The Supervisor Central Lab Processing is responsible for ensuring the accuracy of specimen processing, efficient operations, proper staffing levels, and resource utilization. This role works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services effectively support the clinical and safety initiatives of the enterprise. The supervisor directs and oversees efficient operations, acts as a liaison to lab leadership, and maintains competency in processes within their defined discipline. They serve as a competency assessor and department subject matter expert, identifying and implementing performance improvement processes to enhance patient, teammate, and physician satisfaction. This role plans and participates in the implementation of standards and systems to improve quality, consistency, efficiency, and timeliness, while fostering innovation. The supervisor ensures all operations and policies comply with local, state, and federal laws, regulations, and accreditation requirements, including CLIA, CAP, OSHA, FDA, and Joint Commission. They develop processes for continual inspection readiness, maintain effective communication, and collaborate with other leadership for excellent customer service. Additionally, the supervisor selects, coaches, and develops the team, setting clear expectations, managing performance, and making recommendations for hiring, compensation, promotions, corrective actions, and terminations. They are responsible for understanding and adhering to the organization's Code of Ethical Conduct and ensuring compliance with applicable policies, regulations, and laws.

Requirements

High school diploma or equivalent
Typically requires 3 years of experience in laboratory operations.
Demonstrated leadership skills including decision making, delegation, team building, customer service, and conflict resolution.
Knowledge of regulatory compliance, accrediting and licensing agency requirements.
Intermediate computer skills including knowledge and experience with laboratory information systems.
Excellent organization and communication skills.

Responsibilities

Ensures accuracy of specimen processing, efficient operations, proper staffing levels, and resource utilization.
Works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services effectively support the clinical and safety initiatives of the enterprise.
Directs and oversees efficient operations including acting as a liaison to lab leadership.
Maintains competency in processes in defined discipline for area of responsibility.
Serves as competency assessor and department subject matter expert.
Identifies, develops, and implements performance improvement processes to enhance patient satisfaction, teammate engagement and physician satisfaction.
Plans and actively participates in implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness in areas of responsibility.
Fosters innovation to support both current and future needs.
Ensures all operations and policies are in accordance with all local, state, and federal laws, regulations, and accreditation requirements including Clinical Laboratories Improvement Act, College of American Pathologists, Occupational Safety and Health Administration, Food and Drug Administration, Joint Commission, and other applicable regulatory and accrediting agencies.
Develops processes to ensure continual inspection readiness.
Develops and maintains effective communication.
Collaborates with other leadership to provide excellent customer service.
Selects, coaches, and develops team.
Sets clear expectations to inspire and motivate the team.
Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary.
Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program