Supervisor, Carnival Studios

Carnival CorporationDavie, FL
Hybrid

About The Position

The Supervisor, Carnival Studios supports the scheduling and performance needs of Team Members and the Shoreside Team, hosting orientations, and maintaining daily office hours to assist shipboard team members. Responsibilities include replenishing supplies according to Carnival Cruise Line procurement procedures, maintaining building functions in studios and performer housing, and coordinating custodial scheduling for maintenance and emergencies. The role also encompasses assisting in emergency planning, maintaining facility access and surveillance, and ensuring organized environments for team members. Additionally, the role requires upholding and promoting Carnival’s core behaviors, encouraging team collaboration, and recognizing individual contributions. The position involves partnering with key stakeholders at Carnival Studios, facilitating inter-departmental communication, and ensuring compliance with immigration, safety, and company policies. The role also includes gathering and analyzing feedback to enhance the team member experience, supporting vendor negotiations, and managing financial oversight to ensure cost-effective operations and alignment with budgetary goals.

Requirements

  • Experience supporting entertainment operations, hospitality operations, cruise operations, performing arts administration, or a related environment required.
  • Cruise industry experience required.
  • Must possess and maintain a valid Florida driver's license and have the ability to safely operate a motor vehicle as an essential function of the position.
  • Demonstrated ability to manage multiple priorities in a fast-paced operational environment.
  • Strong organizational, interpersonal, and communication skills.
  • Experience coordinating facility operations, logistics, scheduling, or team member support activities preferred.

Nice To Haves

  • Associates Degree Music, Dance, Theater, Performing Arts.

Responsibilities

  • Support the scheduling and performance needs of Team Members and the Shoreside Team.
  • Host orientations up to 3 times per week.
  • Communicate with team members on a broad range of topics, including corporate culture and education.
  • Maintain daily Office hours to support shipboard team members.
  • Replenish supplies in accordance with Carnival Cruise Line procurement procedures and practices.
  • Maintain building function in both the studios and performer housing.
  • Coordinate and facilitate custodial scheduling for maintenance and emergency response.
  • Assist in emergency planning for natural disasters and executing emergency plans.
  • Maintain access and surveillance of the facility through the access badge system and CCTV.
  • Maintain organized environments for team members to arrive, reside, train, and depart from Carnival Studios.
  • Monitor and assess the use of spaces and supplies to ensure efficiency and effectiveness.
  • Track and maintain office, housing, and facility supplies, including special event support.
  • Ensure supply replenishment aligns with Carnival Cruise Line procurement procedures and practices.
  • Verify team member documentation necessary for employment.
  • Organize processes to correct required documents with All Sea Medical or CBP.
  • Uphold and promote Carnival’s core behaviors, such as speaking up, respecting and protecting, improving, communicating, listening and learning, and empowering.
  • Encourage team members to share their insights, challenges, and suggestions to enhance collaboration and operational success, while proactively resolving conflicts.
  • Organize and execute monthly “Studio Star” which highlights outstanding team members within a month for their outstanding work.
  • Actively engage in team meetings, projects, and brainstorming sessions to foster collaboration and idea sharing.
  • Support a positive team environment by recognizing individual contributions and promoting mutual respect and support among team members.
  • Partner with all key stakeholders at Carnival Studios.
  • Facilitate correspondences and meetings between departments to ensure fair use and collaboration in shared spaces.
  • Review and refine safety practices, create and enforce training programs, ensuring the highest level of team safety while maintaining operational integrity.
  • Ensure teams are prepared for safe operations.
  • Ensure full compliance with company policies and procedures, emphasizing safety protocols and operational standards as outlined by Global HESS (Health, Environment, Safety, and Security) and ADA guidelines.
  • Protect the personal information of shipboard entertainment team members by maintaining robust data security measures.
  • Gather and analyze feedback from surveys and team member feedback.
  • Use this information to suggest implementing enhancements that elevate the team member experience.
  • Support the research, sourcing, and negotiation with vendors to ensure cost-effective.
  • Help identify and manage vendors for new and existing entertainment activities, ensuring timely and efficient delivery of services and materials.
  • Contribute to maintaining a reliable supply chain for program success.
  • Track and manage expenses including auditing the coding, categorization, and amounts of purchases to ensure alignment with entertainment account strings and maintaining communication with the Accounts Payable department.

Benefits

  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • On-site Fitness center at our Miami campus
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