Supervisor-Cardiac Telemetry Monitoring Unit - Monitor Room

Presbyterian Healthcare Services

8d • $48,069 - $73,403 • Onsite

About The Position

Presbyterian Healthcare Services is hiring a Supervisor - Cardiac Telemetry Monitor Tech to manage Central Monitoring and EKG Services across All Presbyterian Delivery Systems under the Director and Manager of the Central Monitoring Unit. This role is a full-time, exempt position with varied days and hours. The Supervisor ensures efficient and effective departmental operations, including quality control, patient safety, and regulatory compliance. They implement strategies and programs to deliver modern and innovative technologies and services and to enhance the level of care available to patients. This role involves managing subordinate staff, ensuring project/department milestones are met, adhering to approved budgets, and overseeing ordering and purchase orders. The Supervisor has full authority for personnel actions, possesses extensive knowledge of department processes for Monitoring and EKG, and provides 24/7 on-call support for Central Monitoring. They are responsible for interviewing, selecting, coaching, mentoring, implementing disciplinary processes, preparing evaluations and development plans, preparing work schedules, assigning personnel, evaluating work performance, and making recommendations for personnel actions. The Supervisor also assists the CMU Manager and Director in preparing Capital Requests for Clinical equipment, maintains departmental policies and procedures, organizes and coordinates functions, directs patient care and equipment maintenance, adjusts staffing to meet needs, helps write processes and policies, inspects areas for compliance, ensures adequate supplies and equipment function, and works with Bio-Med and IT teams to ensure system operationality. Additionally, they are involved in planning and coordinating organizational change and educating employees and customers.

Requirements

• Associate degree, 3 years of additional experience can be substituted in lieu of degree.
• 2 years Cardiac Telemetry Monitoring experience required.
• BLS required at time of hire.
• Microsoft office, GE Muse. Philips Monitoring System, Pacer Interrogation Devices.
• Communicate effectively in person and via telephone with members, employer groups.

Nice To Haves

• 5 years of clinical/technical experience preferred.

Responsibilities

• Ensures efficient and effective departmental operations, including quality control, patient safety, and regulatory compliance.
• Implements strategies and programs to deliver modern and innovative technologies and services and to enhance the level of care available to patients.
• Manage the subordinate staff in the day-to-day performance of their jobs.
• Ensures that project/department milestones/goals are met and adhering to approved budget.
• Oversees and assists Central Monitoring Unit (CMU) Manager with ordering, purchase orders, and budgets.
• Has full authority for personnel actions.
• Extensive knowledge of department processes for Monitoring and EKG.
• Provides 24/7 on-call support for Central Monitoring support.
• Interviews and selects team members.
• Coaches, mentors, and implements disciplinary processes when indicated.
• Prepares evaluations and prepares development plans for team members to ensure growth.
• Prepares work schedules, assigns personnel, evaluates work performance, and makes recommendations for personnel actions.
• Assists CMU Manager and Director in preparing Capital Requests for Clinical equipment.
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Organizes, directs, and coordinates functions and activities in assigned area.
• Directs maintenance of patient care, equipment, supplies, and materials in a condition to promote efficiency, health, comfort, and safety of patients and staff.
• Adjusts staffing to meet needs and to provide adequate coverage of clinical area.
• Help write processes and policies to ensure compliance.
• Inspects areas daily for compliance with policies, procedures, regulations, and standards and takes corrective action when violations occur.
• Assists in updating procedures and other processes for Monitoring Technician.
• Ensures adequate stock of supplies and proper function of equipment.
• Work with Bio-Med team to ensure Monitoring systems are operational.
• Work with IT team to ensure the GE Muse system is operational.
• Planning and coordinating organizational change.
• Educating employees, customers and transferring knowledge.
• Perform other function.

Benefits

• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities.
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern).
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions).
• Malpractice liability insurance.
• Loan forgiveness through the New Mexico Higher Education Department.
• EPIC electronic charting system.
• Wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree