Supervisor, Capacity & Transfer Management - Capacity & Transfer Management Center
About The Position
Assists with managing the day-to-day operations of WakeMed's Capacity and Transfer Management Center (CTMC), working collaboratively with the Manager to assist in supervision, coordination, education, and management of nursing personnel to ensure consistent standards of practice and competencies in the delivery of patient flow services. Maintains clinical competencies and serves as resource to staff of CTMC as well as serving as a resource and collaborative driver to physicians, nursing leadership teams, patient access team and other departments of WakeMed. Key responsibilities are also to ensure that services are being provided in a timely/quality manner and assist in resolving barriers to patient flow. This role acts as a liaison between manager and staff, focusing on patient flow, process improvement, and performance metrics. Understands the needs of the organization and supports the mission, vision, values, and management of patient care services and assist to lead the department with the organizational values set as a priority.
Requirements
- Registered Nurse Required
- National Certification in Nursing Required
- Bachelor's Degree Nursing Required
- 5 Years Nursing - Acute Care Required
- 1 Year Direct Position Experience Required
Nice To Haves
- 1 Year Leadership Preferred
Responsibilities
- Manage the day-to-day operations of WakeMed's Capacity and Transfer Management Center (CTMC).
- Assist in supervision, coordination, education, and management of nursing personnel.
- Ensure consistent standards of practice and competencies in the delivery of patient flow services.
- Maintain clinical competencies and serve as a resource to CTMC staff.
- Serve as a resource and collaborative driver to physicians, nursing leadership teams, patient access team, and other departments.
- Ensure services are provided in a timely and quality manner.
- Assist in resolving barriers to patient flow.
- Act as a liaison between manager and staff, focusing on patient flow, process improvement, and performance metrics.
- Support the organization's mission, vision, and values.
- Assist to lead the department with organizational values as a priority.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
