Supervisor, Campus Transportation & Parking Operations

Saint Louis University•SLU Saint Louis, MO

1d•Onsite

About The Position

The Supervisor of Campus Transportation and Parking Operations is responsible for the daily management, coordination, and optimization of the university’s parking and transportation systems. This role oversees enforcement staff, parking facilities, shuttle operations, and transportation partnerships, ensuring safe, efficient, and customer-focused services for students, faculty, staff, and visitors. The Supervisor also leverages operational metrics and data to drive continuous improvement in logistics, utilization, and service delivery.

Requirements

Associate’s degree in Supply Chain Management, Operations Management, Logistics, or a related field
Two or more years of related work experience
Must possess a valid class E Missouri drivers’ license or state equivalent
Ability to meet university requirements for vehicle operation and background screening including drug screening
Strong leadership skills
Ability to multitask and be a self-starter
Customer service oriented
Ability to work overtime as required
Ability to verbally, clearly, and distinctly communicate information effectively
Ability to respond to questions in a tactful and professional manner
Verbal and written communication skills
Interpersonal/human relations skills
Must abide by all state and local driving laws.

Responsibilities

Supervise daily operations of campus parking and transportation services, including enforcement staff, parking facilities, and shuttle operations
Hire, train, schedule, and evaluate staff; ensure adequate coverage and high customer service standards
Enforce parking regulations consistently and professionally; resolve escalated customer issues
Oversee parking facilities (lots and garages), including inspections, maintenance coordination, signage, access systems, and safety compliance
Partner with facilities and vendors to address repairs, striping, lighting, snow removal, and infrastructure needs
Manage campus shuttle operations, including routing, schedules, and service reliability
Coordinate and monitor third-party transportation providers to ensure contract compliance and service quality
Analyze operational data (occupancy, ridership, citations, staffing, revenue) to improve efficiency, utilization, and resource allocation
Develop reports and recommend operational improvements and policy updates
Plan and coordinate parking and transportation logistics for campus events, including demand forecasting and traffic flow
Maintain fleet and asset records; coordinate preventive maintenance to ensure safe and reliable operations
Collaborate with campus partners on transportation planning, policy development, and continuous improvement initiatives
Support implementation and optimization of parking and transportation systems and technology
Perform other duties as assigned