Supervisor Campus Services

Allina Health • Minneapolis, MN

2d • $31 - $43 • Onsite

About The Position

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. This position oversees the daily operation of Campus Services which may include: Equipment, Transport, Gift Shop and Volunteer & Guest Service departments. It supervises all site volunteers in addition to the Campus Services staff. The role also creates and implements new volunteer programs to support the operation.

Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description

Nice To Haves

• High school diploma or GED
• Associate's or Vocational degree in business management or related field or Bachelor's degree in business management or related field
• 2+ years experience in customer service, healthcare, and/or retail
• 2+ years supervisory experience
• 2+ years experience in volunteer coordination

Responsibilities

• Supervise staff performance through performance reviews, recognition, and accountability.
• Lead routine team meetings, and communicate with staff regularly.
• Maintain staff competencies through annual mandatory education.
• Oversee administration of annual safety, and infection control review.
• Maintain volunteer records, and performance assessments.
• Monitor staff productivity to ensure budgeted levels are being met.
• Assign, direct, and redirect Campus Services workflow to meet daily operational needs.
• Ensure staff is performing downtime activities during slow times.
• Order supplies as needed for all areas of oversight.
• Collaborate with department leaders to explore, define, and implement new volunteer opportunities and programs.
• Monitor ongoing volunteer programs.
• Provide customer service training to volunteers as needed.
• Other duties as assigned.

Benefits

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed