Supervisor, Business Planning and Projects

MUNICIP. OF CLARINGTON • Clarington, ON

4d • CA$114,767 - CA$139,501 • Hybrid

About The Position

This posting is for a newly created position. Reporting to the Deputy CAO, Public Services, the successful candidate provides operational leadership and direct oversight of departmental business planning, project coordination, performance reporting, compliance monitoring and administrative functions that support effective public service delivery across the Public Services Department.

Requirements

• University degree in Business Administration, Public Administration, Project Management or a related field.
• A minimum of 5-7 years of progressively responsible experience, preferably in a municipal or broader public sector setting, including business planning, project coordination, performance reporting, policy development or operational analysis.
• Supervisory or project leadership experience in complex, cross-functional environments, with the ability to establish priorities, build consensus and coordinate multiple stakeholders.
• Demonstrated experience developing business cases, reports, service level documentation, KPI frameworks and other decision-support materials.
• Experience supporting budget development, forecasting, costing analysis, cost recovery opportunities and financial monitoring in an operational environment.
• Strong analytical, organizational, leadership and communication skills, with the ability to interpret information, identify risks and opportunities, and develop practical recommendations.
• Proficiency in Microsoft 365 and reporting, tracking and document management systems; experience with Power BI, workflow automation and dashboard development is an asset.
• Lean Six Sigma Training - Green Belt or higher is required.
• Training or certification in project management, business planning, continuous improvement, statistics, data analytics or performance measurement.
• Knowledge of municipal government, public service delivery, compliance processes and continuous improvement practices is an asset.

Nice To Haves

• experience with Power BI, workflow automation and dashboard development is an asset.
• Knowledge of municipal government, public service delivery, compliance processes and continuous improvement practices is an asset.

Responsibilities

• Leading departmental business planning, including line of business planning, service level documentation, KPI development and performance reporting to support evidence-based decision-making, resource allocation and alignment with Council priorities and corporate objectives.
• Coordinating departmental and divisional work plans and projects by establishing consistent approaches to planning, tracking, issue management, status reporting and follow-up on deliverables across Public Services.
• Analyzing data, identifying operational pressures, risks and opportunities, and developing dashboards, reports, briefing materials, business cases and other decision-support tools for senior leadership and Council-related matters.
• Leading the review, development and documentation of business processes, administrative practices, operational controls and compliance tracking to improve consistency, accountability, efficiency and service delivery.
• Supporting departmental budget development, forecasting, variance monitoring, costing analysis, cost recovery opportunities and business case development, including options analysis and implementation considerations.
• Coordinating cross-divisional initiatives and providing administrative and business process support related to sponsorship, advertising and naming rights, including intake, tracking, compliance and interdivisional coordination.
• Advancing departmental climate and sustainability planning, performance tracking and reporting by coordinating measures, implementation priorities and alignment with departmental and corporate objectives.
• Preparing reports, correspondence, presentations and recommendations, and monitor emerging issues, legislation, trends and best practices relevant to municipal operations, business planning and project management.
• Providing day-to-day supervision and leadership to assigned staff, including work planning, coaching, performance management, training oversight and support for a safe, accountable and collaborative work environment.
• Performing other duties as assigned, including those specific to the department.

Benefits

• A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.
• This position may be eligible for a flexible work arrangement option. Further details on this program will be discussed through the selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager