Supervisor, Building & Administrative Services

San ManuelHighland, CA
Hybrid

About The Position

Under the direction of the Director, Building Services and Tribal Events, the Supervisor, Administrative and Building Services leads the administrative team with a strong focus on staff development and daily operational support by overseeing facility related responsibilities across multiple Tribal buildings, ensuring maintenance, safety, and vendor coordination are carried out effectively. Manages office moves, space changes, and supports building readiness. Oversees the full lifecycle of Tribal and Team Member identification cards, ensuring accuracy, compliance, and efficient processing. This role coordinates day to day operations and event logistics to support Tribal events, ceremonies, and community activities while upholding the Tribe’s mission, vision, and values.

Requirements

  • Bachelor’s degree in Business Administration, Business Management, Facility Management or related field is required.
  • Minimum of five (5) years progressive administrative and/or operations experience is required.
  • Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
  • Experience working in a Tribal Government is preferred.
  • Demonstrated experience in managing vendor contracts, and leading cross-functional project coordination.
  • Advanced proficiency in computer systems and software applications, including but MS365 and related platforms.
  • Must have intermediate proficiency in Financials and Supply Management (FSM) and/or other related systems.
  • Strong organizational skills and multitasking skills, with the ability to effectively manage competing priorities and meet tight deadlines.
  • Ability to demonstrate professional communication practices and maintain effective interpersonal relationships; demonstrates initiative and high level of professionalism.
  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
  • Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles.
  • A valid driver’s license with an acceptable driving record as determined by the insurance carrier is required.

Nice To Haves

  • Minimum of one (1) years of supervisory experience is preferred.

Responsibilities

  • Leads day-to-day administrative and building services operations across Tribal Government facilities, ensuring consistent, efficient, and high-quality service delivery.
  • Defines, implements, and monitors service standards, workflows, and operating procedures to sustain operational excellence and customer satisfaction.
  • Communicates operational priorities, emerging issues, and project updates to leadership and key stakeholders in a timely and transparent manner.
  • Coordinates facility operations, including vendor services, maintenance activities, and building readiness across multiple Tribal facilities.
  • Ensures adherence to safety requirements, access protocols, and organizational policies governing building operations.
  • Evaluates vendor performance and deliverables to confirm quality, timeliness, and alignment with service expectations.
  • Manages administrative processes, systems, and documentation to ensure efficiency, accuracy, confidentiality, and alignment with departmental standards.
  • Establishes and maintains standardized procedures and internal controls to support consistent service delivery and compliance.
  • Manages the coordination and execution of office relocations, space reconfigurations, and facility-related projects in collaboration with the Director and cross-functional teams.
  • Tracks project timelines, logistics, and stakeholder alignment to support the successful delivery of building and workspace initiatives.
  • Administers Tribal and Team Member identification and access control processes, ensuring accuracy, security, and compliance with established policies.
  • Maintains the timely issuance, updating, and recordkeeping of credentialing systems and documentation.
  • Acts as a central liaison for building services and administrative operations with internal departments, contractors, and external partners.
  • Identifies, escalates, and resolves operational issues, service gaps, and workflow inefficiencies to maintain continuity of services.
  • Guides the planning, coordination, and execution of Tribal events, ceremonies, and community gatherings to ensure seamless logistics and operational readiness.
  • Aligns event logistics, vendor coordination, and support services with organizational standards and service expectations.
  • Maintains emergency preparedness resources, including evacuation lists and facility readiness plans, ensuring accuracy and accessibility.
  • Supports adherence to safety protocols and promotes safe, functional environments across facilities for employees, Tribal Citizens, and visitors.
  • Performs other duties as assigned to support the efficient operation of the department.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

Benefits

  • As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
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