Building Services Supervisor

Chihuly Garden & Glass•Seattle, WA

11h•$27 - $28•Onsite

About The Position

The Building Services Supervisor supports Center Art’s mission, vision and values by exhibiting excellence, competence, collaboration, innovation, respect, personalization, accountability and ownership. The Building Services Supervisor is responsible for maintaining a clean, safe, and welcoming environment across all operational spaces, including two Seattle Center campus attractions and HUB administrative offices. This role supervises custodial functions while ensuring all guest-facing, team-facing, and back-of-house areas meet the highest standards of presentation, safety, and care. The position requires adaptability within a Flex Service model and a strong commitment to both guest and team member experiences.

Requirements

Knowledge of custodial operations, equipment, and cleaning procedures required.
Ability to work a flexible schedule, including evenings, weekends, and overnight shifts.
Strong commitment to safety, cleanliness, and guest experience.
Ability to lead, coach, and develop a diverse team.
Strong communication and organizational skills.
Ability to work in a fast-paced, high-volume environment.
Ability to lift up to 50 pounds.
Ability to stand, walk, bend, squat, kneel, and work for extended periods of time.
Ability to work on ladders and elevated surfaces.
Ability to see near and far and adjust focus as needed.
Comfortable working in both indoor and outdoor environments with varying conditions.
Team-oriented mindset with strong initiative and problem-solving skills.
Proficient in English (reading, writing, and speaking).
High School Diploma or equivalent preferred.

Nice To Haves

Previous supervisory or leadership experience preferred.

Responsibilities

Support and instill a genuine desire to create a clean, safe, and positive environment for all guests and team members.
Promote safety and security while maintaining a welcoming and professional atmosphere.
Supervise and support custodial team members in daily operations, ensuring all responsibilities are executed efficiently and to standard.
Ensure all areas of the operation remain at peak levels of cleanliness, sanitation, and presentation while protecting the brand and artwork.
Oversee and perform custodial duties including restroom sanitation, trash removal, dusting, floor care (vacuuming, mopping, buffing, polishing), window cleaning, and supply stocking.
Execute theater and high-volume cleaning tasks such as preshow preparation, show-turn cleaning, and operational resets.
Maintain cleanliness in guest areas including lobbies, retail spaces, food and beverage locations, and plaza dining areas.
Ensure consistent execution of daily, weekly, and monthly cleaning routines and opening/closing procedures.
Maintain accountability with team members to ensure proper use of custodial equipment, adherence to procedures, and completion of assigned duties.
Act as a safety leader by identifying and addressing hazards (“see something, say something”).
Ensure compliance with sanitation standards, SDS requirements, and chemical handling procedures.
Maintain clean and organized custodial closets, equipment rooms, and storage areas using 5S practices.
Monitor and maintain exterior grounds, pathways, and garden areas to ensure they are clean and debris-free.
Report maintenance issues, safety concerns, pest activity, and any risks to artwork or facilities.
Assist in training, coaching, and development of custodial team members.
Communicate effectively with managers, supervisors, team members, and cross-functional departments.
Flex across multiple campus locations and adapt to changing operational needs.
Maintain knowledge of all operational procedures, policies, and facility information.
Participate in leadership meetings and contribute to continuous improvement efforts.
Respond to guest inquiries and provide information about the exhibition and surrounding area.
Understand Fire/Life/Safety procedures and emergency response protocols.
Reassure and guide guests and team members in the event of an emergency.
Maintain the highest level of professional appearance and demeanor at all times.
Support health, safety, and wellness initiatives.
Ensure hydration stations and high-touch areas are properly sanitized and maintained.
Participate in sustainability efforts by reducing waste and conserving resources.
Support community outreach opportunities when applicable.
Maintain flexibility to work varied shifts, including nights and weekends, based on business needs.
Any other responsibilities as defined by management.

Benefits

Medical, Dental, Vision, Life, Long Term Disability
401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages
Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.
Paid Holidays (7 per year)
Paid sick leave
Vacation pay (3 weeks accrual after one year of service)
Tuition reimbursement of 50%, up to $2500 / year
New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan
35% discount for many purchases at our Retail and F&B Experiences (Discount not applied towards admission ticket purchases)
4 friends and family admission tickets per year.
Charitable Contributions / Matching Gift, up to $500 year
$165 / month towards orca card or parking