Supervisor, Bereavement Services

Chapters Health•New Port Richey, FL

About The Position

The Bereavement Supervisor (BVSS) provides programmatic oversight for the affiliate’s Bereavement Programs and clinical counseling expertise and programmatic consultation to Bereavement Specialists, members of the Interdisciplinary Group (IDG), and the community. The role supports both the adult bereavement program and the program for grieving children. The supervisor collaborates with the Social and Volunteer Services Manager to operate and enhance bereavement programs, including groups, camps, and special events. The role assesses the bereavement care needs of adult and child survivors and families, provides clinical oversight and backup support, and delivers training, consultation, education, case management, and supervision to staff, students, and volunteers. The position requires off-site travel as needed and availability to work evenings and weekends.

Requirements

  • Master’s degree in Social Work from a CSWE-accredited program, Counseling, or a related field.
  • Professional licensure as required by the state where care is provided; in Florida, LCSW, LMHC, or LMFT.
  • Minimum of four years of related experience.
  • Up to one year of supervisory or lead experience.
  • Experience related to concepts and practices of death and dying with children and adults.
  • Experience in children’s, family, and group modalities and intervention.
  • Previous experience working with an EMR/EHR system.
  • Ability to remain calm and professional and troubleshoot and manage child and family crisis situations.
  • Ability to communicate effectively in English, both verbally and in writing.
  • Valid driver’s license and automobile insurance in accordance with Company policy; ability to travel off-site to meet business needs.
  • Ability to work evenings and weekends.
  • Satisfactorily complete competency requirements for the position.

Responsibilities

  • Collaborate with the Social and Volunteer Services Manager in providing and operating the adult and children’s bereavement programs.
  • Develop and maintain required Bereavement databases, records, and files with timeliness, completeness, accuracy, and legibility.
  • Maintain programmatic oversight and support and supervise volunteer staff for the Bereavement Department and Children’s Grief Center.
  • Assist the Social and Volunteer Services Manager in maintaining and enhancing bereavement programs, including groups, camps, special events, and other programs.
  • Assess bereavement care needs of adult and child survivors and families in accordance with departmental operational guidelines.
  • Provide clinical oversight for support group meetings, including supervision, debriefing, and educational sessions for Grief Center volunteers; provide backup to Bereavement Specialists.
  • Follow up with clients and refer them to community agencies for additional assistance.
  • Provide bereavement training, case management, consultation, education, and supervision for assigned staff, students, and volunteers.
  • Perform other duties as assigned.
  • Represent the Company professionally and comply with applicable regulations, policies, procedures, and standard practices.
  • Maintain confidentiality, use resources responsibly, participate in organizational and individual performance improvement, and support quality, research, and educational activities.
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