Supervisor - Banquet - Mandalay Bay

MGM Resorts International

1d • Onsite

About The Position

The Banquet Supervisor oversees all daily banquet operations, coordinating teams and resources to deliver seamless events and exceed guest expectations.

Requirements

• 2+ Years of prior relevant experience in Catering and banquets or related field.
• Experience as a banquet supervisor/captain in an operation of similar size and scope or manager/director experience in a smaller, luxury property.
• High School Diploma or GED required.
• Work varied shifts, to include weekends and holidays required.

Responsibilities

• Work directly with Banquet Managers on staffing ratios, room lay outs, menu implementation and operation of events.
• Closely work with the Catering Manager regarding service of events.
• Review Banquet Event Order and understand the event as planned by the client and catering manager; create diagrams for events.
• Prepare back of house strike sheets for events requiring equipment for service and prepare server assignments for each event.
• Communicate with support departments to finalize details relating to food, beverage, equipment, power and room set up for all responsible events.
• Oversee the Banquet service staff and ensure they are following department, property and corporate policies and procedures.
• Manage Human Resource responsibilities for specifically assigned areas.
• Create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction.
• Ensure quality hiring, training, and succession planning processes that encompass the company’s diversity commitment.

Benefits

• Wellness incentive programs
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED