Ballpark Security, Supervisor

San Diego Padres•San Diego, CA

13d•Onsite

About The Position

As a Ballpark Security Supervisor, you will be responsible for ensuring that the San Diego Padres Security Department provides the highest level of professionalism and impeccable safety and security to all players, talent, employees, and guests of Petco Park, enabling them to positively experience America’s Best Ballpark. You will accomplish this by providing operational leadership directing Ballpark Security Officers, coordinating daily security operations, and responding to incidents and operational needs. The Ballpark Security Supervisor will also serve as the designated Security Manager on Duty (MOD) for small-scale events held at Petco Park, ensuring that security operations are effectively managed and that all activities are conducted in accordance with department procedures, organizational standards, and Major League Baseball’s Best Stadium Operating Practices (MLB BSOP).

Requirements

Must have a valid current driver's license with a good driving record (subject to review)
Must be available to work five 8-hour flexible shifts per work week (Saturday–Friday), scheduled between 5:00 AM and 10:30 PM.
Weekly schedules will vary based on operational needs, Padres games, and special events at Petco Park .
Must be available to work overtime shifts, including weekends and holidays, as needed
Must possess BSIS Proprietary Security Guard certification or BSIS Guard Card, or obtain within the first 30 days of employment
Maintain consistent, punctual, and reliable attendance
Possess a high degree of discretion, integrity, professionalism, and accountability
Must possess effective written and oral communication and interpersonal skills with the ability to deal with all levels of personnel and the general public professionally and effectively; must be able to use initiative and independent judgment within established guidelines
Proficient in computer skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Experience in report writing
Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 50 pounds; traverse stairs, steps and ramps
As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check

Nice To Haves

Motorola Solutions Avigilon CCTV System a plus but not necessary
Having previous experience working in large public assembly facilities is a plus, but not necessary
Large event security experience is a plus, but not necessary
Having completed courses in criminal justice or security training by a recognized academy, school, or organization is a plus, but not necessary
Previous Law Enforcement/Public Safety experience is a plus, but not necessary
Fluently bilingual in English/Spanish, a plus
Previous Law Enforcement/Public Safety or Military experience a plus
Previous experience in large public assembly facilities is highly desirable
Willing and able to travel approximately 10% of scheduled shifts annually
Having a strong ability to communicate effectively and work well with others in a collaborative, respectful manner

Responsibilities

Oversee Daily Security Operations
Supervise 24/7 security staffing and shift coverage
Conduct daily shift briefings to ensure that assigned officers are prepared for their shift and receive all necessary training and information
Monitor Avigilon surveillance systems and coordinate incident responses
Ensuring security officers are trained to utilize Raven Controls Incident Management Software for all department logs, reports, equipment inventory, preventative maintenance and shift pass on reports are accurately maintained
Maintain accurate incident logs, investigation reports, and security audits
Provide regular updates to management and stakeholders
Supervise and lead escalated issues with patrons, VIPs, and staff professionally
Promote a safe and welcoming environment for all facility users
Assist in the development and enforcement of Security Protocols
Ensure compliance with organizational standard operating procedures (SOPs)
Ensure compliance with local, state, and federal regulations including those outlined by the California Bureau of Security & Investigative Services (BSIS)
Event Security Planning and Execution
Attend necessary meetings to obtain event operations and disseminate to department staff
Coordinate Ballpark Security support for Padres games, concerts, and other large gatherings
Liaise with law enforcement, emergency services, and event organizers
Personnel Management
Assist in the recruitment, training, and supervision of security staff and contractors including Allied Enhanced Protection Explosive Detection Canines
Conduct and participate in ongoing professional development
Emergency Preparedness and Response
Work with the Manager, Ballpark Security and Director, Security & Transportation to implement emergency action plans for fire, medical, and active threat scenarios
Assist in the development of regular drills and post-incident evaluations
Access Control and Perimeter Security
Oversee badge systems, entry checkpoints, and credentialing procedures
Ensure physical barriers and alarm systems are functioning properly
Risk Assessment and Threat Analysis
Identify vulnerabilities and recommend mitigation strategies
Stay informed on emerging threats and adjust protocols accordingly
Technology Integration and Maintenance
Work with IT to ensure cybersecurity measures for security systems
Oversee the upkeep of cameras, alarms, and communication tools
Always representing the Club in a positive and professional manner
Other duties as assigned