Supervisor, Assessment

Lifepoint Health • Georgetown, TX

4h

About The Position

The Supervisor, Assessment supports department needs with a focus on clinical, operational, and administrative excellence. The role facilitates requests for services through initial response, assessment and referral, determination of the appropriate level of care, admission, and follow-up. The Supervisor conducts initial evaluations, documents patients’ symptoms, functioning, and needs, and provides information to the physician for level-of-care determination.

The position supports patients, physicians, visitors, and coworkers with prompt, courteous service; maintains knowledge of Emergency Detention paperwork and processes and EMTALA; ensures accurate pre-admission and admission paperwork and insurance pre-certifications; and oversees shift staffing and staff documentation. The Supervisor also minimizes overtime, assists with attendance monitoring, coaches and educates staff, serves as a point person for clinical decisions, and reports issues and incidents to the Director.

Requirements

• Associate's degree in Nursing or master's degree in Social Work or Counseling.
• Current clinical, social work, or RN license as required by state regulations.
• CPR and De-escalation certification, or obtain these certifications within 30 days of hire.
• Strong clinical assessment skills.

Nice To Haves

• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients.

Responsibilities

• Facilitate requests for services, including initial response, assessment and referral, level-of-care designation, admission, and appropriate follow-up.
• Conduct initial evaluations and document patient symptoms, functioning, and needs; provide information to the physician for level-of-care determination.
• Provide prompt and courteous customer service to patients, physicians, visitors, and coworkers.
• Maintain knowledge of Emergency Detention paperwork and processes and EMTALA.
• Maintain accurate pre-admission and admission paperwork and complete insurance pre-certifications.
• Ensure appropriate staffing for the shift.
• Minimize overtime.
• Assist in monitoring attendance.
• Educate and coach staff and serve as a point person for clinical decisions.
• Report issues and incidents to the Director.
• Ensure staff complete required documentation, call logging, insurance calls, and other tasks before the end of the shift.

Benefits

• Eligible Social Workers and Counselors can access continuing education opportunities through Lifepoint Behavioral Health, an approved provider through NBCC and NASW, supporting professional development and licensure renewal.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree