Supervisor, Ambulance Services
About The Position
MU Health Care is seeking a confident, adaptable leader to support its Ambulance Services team. The Supervisor supports staff, coordinates emergency response operations, and helps ensure crews are prepared to provide reliable, high-quality, compassionate care. The role involves responding to high-priority pre-hospital emergencies, coordinating daily staffing and resources, and supporting staff performance and development. The position is on-site at varied bases across Boone County, Missouri, and works 12-hour night shifts. Weekends and holidays are required. The position is in a healthcare facility operating 24 hours a day, 365 days a year; rotating shifts and work during inclement weather are also required.
Requirements
- Missouri Department of Health and Senior Services (DHSS) Paramedic licensure (EMT-P or EMT-CP).
- Chauffeur driver license; Missouri residents must hold a Class E license or higher.
- Three years of pre-hospital paramedic experience.
- ICS-300 Intermediate ICS for Expanding Incidents certification from FEMA or a state-issued equivalent, required within one year as a condition of continued employment.
- Ability to meet the position’s physical demands, including frequent lifting or moving of objects up to 100 pounds and occasional moving of objects weighing 25 pounds or more.
- Ability to work rotating shifts, holidays, and during inclement weather.
- Routine contact with patients who may have contagious illnesses.
Nice To Haves
- ICS-400 Advanced ICS certification from FEMA or a state-issued equivalent.
- Additional license or certification requirements as determined by the hiring department.
Responsibilities
- Assist with projects and administrative duties as assigned.
- Counsel and coach staff as needed; assist with the disciplinary process, complete employee evaluations, counsel staff, and manage discipline for assigned shifts.
- Manage use of Ambulance Services vehicles and equipment during the shift.
- Respond to all high-priority pre-hospital emergency calls.
- Respond to pre-hospital emergency calls and integrate into the NIMS/ICS structure with local first-response agencies.
- Develop, coordinate, and maintain daily staffing schedules to ensure appropriate unit coverage and continuity of care.
- Monitor time and attendance in accordance with MU Health Care policies and practices, ensuring accurate records and timely payroll submission and approval.
- Complete unit- or department-specific duties and expectations as outlined in department documents, as applicable.
Benefits
- Health, vision, and dental insurance coverage starting on day one.
- Paid leave and paid time off, including ten holidays.
- Multiple retirement options, including 100% matching up to 8% and full vesting in three years.
- Tuition assistance for employees (75%) and immediate family members (50%).
- Discounts on cell phone plans, rental cars, gyms, hotels, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
