Supervisor Aircraft Maintenance - DAL

Southwest Airlines•Dallas, TX

About The Position

The Supervisor Aircraft Maintenance leads and supports aircraft maintenance teams in the hangar or at the airport, working closely with Airport Operations to ensure aircraft are ready for departure. The role supports aircraft safety, reliability, and on-time performance. It supports all hours of Southwest’s operation, including early mornings, late evenings, and holidays, and may require varying shifts, overtime, and occasional travel with overnight stays for training, broken-plane rescues, and department meetings. The Supervisor guides, coaches, develops, and engages Employees; promotes Company values and an inclusive, supportive, safe work environment; and participates in continuous learning and development. The role ensures maintenance is performed according to approved procedures and applicable policies, regulations, and documentation requirements. Compensation is $145,600–$161,800 per year, depending on qualifications and experience, with potential discretionary bonus opportunities for eligible roles.

Requirements

  • High school diploma or GED.
  • Broad knowledge of aircraft maintenance.
  • Hold an Airframe and Powerplant (A&P) License.
  • Hold or be able to obtain an Airport Driver’s permit.
  • Obtain a SIDA badge and meet all local airport requirements.
  • Obtain Cat III and ETOPS certification following employment.
  • Knowledge of EPA regulations and guidelines for hazardous materials.
  • Knowledge of FARs and other regulatory documents to ensure FAA compliance.
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
  • Written and verbal communication skills, including speaking in group situations.
  • Ability to read and comprehend technical reports, instructions, and maintenance documents.
  • Ability to use logic and reasoning to evaluate alternative solutions, conclusions, or approaches to problems.
  • Ability to apply general rules to specific problems and produce sensible answers.
  • Ability to solve problems and write document change requests, parts action requests, and other regulatory documents to ensure FAA compliance.
  • Ability to perform duties from a limited-space workstation, desk, or office area for extended periods.
  • Ability to communicate and interact in English to meet job demands.
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy.
  • Maintain a well-groomed appearance under Company standards.
  • Be a U.S. citizen or have authorization to work in the United States; sponsorship is not available.
  • Be at least 18 years of age.
  • Comply with Company attendance standards.
  • Work varying shifts and/or overtime as needed to meet operational demands.
  • Travel, including occasional overnight stays several times a year for training, broken-plane rescues, and department meetings.

Responsibilities

  • Work with fellow Supervisors and Leadership to achieve department metrics and objectives.
  • Set clear expectations for daily assignments and procedures.
  • Communicate process changes and procedures to Employees.
  • Ensure compliance with applicable policies in the Southwest Technical Operations Handbook.
  • Ensure work performed during the assigned shift follows approved maintenance procedures.
  • Ensure maintenance documentation is entered into the computer system before aircraft departure.
  • Review work packages for completeness and accuracy before aircraft are returned to service.
  • Ensure deferred maintenance items have required parts and labor hours recorded.
  • Coordinate aircraft maintenance requirements with pertinent Company departments, particularly Maintenance Control, and advise them of aircraft maintenance status.
  • Guide and lead Team Members using Southwest talent-management practices to coach, develop, and engage Employees.
  • Foster inclusion, recognition, support, and a safe work environment in accordance with Company values and competencies.
  • Participate in continuous learning and development for leadership and personal growth.
  • Perform other job duties as directed by Employee’s Leaders.

Benefits

  • Free travel on any open seat on Southwest flights for the Employee and eligible dependents.
  • Company-funded Retirement Savings Plan with a dollar-for-dollar 401(k) match of up to 9.3% of eligible earnings, subject to plan terms and position eligibility.
  • Potential annual profit-sharing contribution to the Southwest Retirement Savings Plan, subject to plan terms and Company discretion.
  • Competitive health insurance for the Employee and eligible dependents, with coverage options available from the first day of employment.
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