Supervisor Aircraft Maintenance - DAL

Southwest Airlines•Dallas, TX
•$145,600 - $161,800

About The Position

The Supervisor Aircraft Maintenance leads and supports aircraft maintenance teams in the hangar or at the airport, working closely with Airport Operations and other Company departments to keep aircraft safe, reliable, and ready for departure. The role supports Southwest Airlines’ operation across all hours and has a direct impact on safety, reliability, and on-time performance. The Supervisor leads, coaches, develops, and engages Employees; sets expectations and communicates procedures and process changes; and ensures maintenance work and documentation comply with approved procedures, Company policies, and applicable regulations. The role coordinates aircraft maintenance requirements and status, reviews work packages, and ensures maintenance records and deferred-item information are complete before aircraft return to service. The position requires an Airframe and Powerplant License, a high school diploma or GED, and the ability to obtain required airport credentials and certifications. The role may involve varying shifts, overtime, holidays, and occasional overnight travel for training, broken-plane rescues, and department meetings.

Requirements

  • High school diploma or GED.
  • Broad, fully functioning knowledge of aircraft maintenance.
  • Airframe and Powerplant (A&P) License.
  • Hold or be able to obtain an Airport Driver’s permit.
  • Obtain a SIDA badge and meet all local airport requirements.
  • Obtain Cat III and ETOPS certification following employment.
  • Knowledge of EPA regulations and guidelines for hazardous materials.
  • Knowledge of FARs and other regulatory documents to ensure FAA compliance.
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Knowledge of business and management principles, including strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
  • Written and verbal communication skills, including speaking in group situations.
  • Ability to read and comprehend technical reports, instructions, and maintenance documents.
  • Ability to use logic and reasoning to assess alternative solutions, conclusions, or approaches to problems.
  • Ability to apply general rules to specific problems and produce sensible answers.
  • Ability to solve problems and write document change requests, parts action requests, and other regulatory documents to ensure FAA compliance.
  • Ability to perform work duties from a limited-space workstation, desk, or office area for extended periods.
  • Ability to communicate and interact in English to meet job demands.
  • Ability to use a computer and office productivity tools with sufficient speed and accuracy.
  • Must be a U.S. citizen or authorized to work in the United States; the posting states that work authorization sponsorship is unavailable.
  • Must be at least 18 years of age.
  • Must maintain a well-groomed appearance in accordance with Company standards.
  • Must comply with Company attendance standards.
  • Must be able to work varying shifts and/or overtime as operational demands require.
  • Must be able to travel, including occasional overnight stays several times a year for training, broken-plane rescues, and department meetings.

Responsibilities

  • Work with fellow Supervisors and Leadership to achieve department metrics and objectives.
  • Set clear expectations for daily assignments and procedures.
  • Communicate process changes and procedures to Employees.
  • Ensure compliance with policies in the Southwest Technical Operations Handbook.
  • Ensure work performed during the assigned shift follows approved maintenance procedures.
  • Ensure documentation of maintenance work is entered into the computer system before aircraft departure.
  • Review work packages for completeness and accuracy before aircraft are returned to service.
  • Ensure deferred maintenance items have required parts and labor hours recorded.
  • Coordinate aircraft maintenance requirements with pertinent Company departments, particularly Maintenance Control, and communicate aircraft maintenance status.
  • Guide and lead Team Members by coaching, developing, and engaging Employees.
  • Foster a culture of inclusion, recognition, support, and safety in accordance with Company values and competencies.
  • Participate in continuous learning and development.
  • Perform other job duties as directed by the Employee’s Leaders.

Benefits

  • Free travel, as a privilege, on any open seat on Southwest flights for the Employee and eligible dependents.
  • Company dollar-for-dollar 401(k) match contribution of up to 9.3% of eligible earnings, subject to plan terms and vesting.
  • Potential annual profit-sharing contribution to the Southwest Retirement Savings Plan, subject to plan terms and Company discretion.
  • Competitive health insurance for the Employee and eligible dependents.
  • Health plan coverage options available from the first day of employment, with enrollment within 30 days and coverage retroactively available to the first day of employment.
  • Potential additional bonus opportunities for eligible Leadership and individual contributor roles, awarded at the Company’s discretion.
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