Supervisor, Account Management

Comcast•Chicago, IL

11d

About The Position

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels. Job Summary Responsible for coordinating and supervising the daily activities of individuals supporting the Advertising Sales force pre- and post-sales who perform tasks in the same function, including in the areas of traffic, planning and inventory. Assigns tasks and supervises work performance, ensuring that budgets and work performance standards are consistently met. Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent. Job Description Core Responsibilities Coordinates the daily activities of the Advertising Sales Support & Analysis professional team. Provides support and solutions in operational areas as needed. Supervises work performance and ensures adherence to policies and procedures. Coordinates and assembles sales materials. Communicates changes in inventory, products, schedules and operational policies and procedures with staff. Sets and effectively communicates team goals and priorities. Develops, trains and supervises staff. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Requirements

Skills Customer Experience (CX)
Planning
Sales
Sales Support
Supervision
Teamwork
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Consistent exercise of independent judgment and discretion in matters of significance.
Customarily and regularly directs the work of at least two or more other full-time employees or their equivalent.
2-5 Years Relevant Work Experience
Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

Coordinates the daily activities of the Advertising Sales Support & Analysis professional team.
Provides support and solutions in operational areas as needed.
Supervises work performance and ensures adherence to policies and procedures.
Coordinates and assembles sales materials.
Communicates changes in inventory, products, schedules and operational policies and procedures with staff.
Sets and effectively communicates team goals and priorities.
Develops, trains and supervises staff.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.