ACCOUNT MANAGEMENT SUPERVISOR - SES - 73003284
About The Position
This is an Account Management Supervisor - Revenue Administrator III - SES position in the General Tax Administration Program, Account Management Process. The incumbent creates and maintains reports and presentations using a variety of software products and provides leadership and direction to lower-level administrators and staff. The incumbent meets operational objectives by assisting with establishing and communicating program and process strategic initiatives, prioritizing, and allocating workloads, managing vacancies, identifying, and analyzing workflow, performing costs/benefits analyses, and implementing process improvements. The incumbent also manages staff by establishing expectations, monitoring performance, providing feedback, and fostering open communication.
Requirements
- Currently employed with the Florida Department of Revenue.
- Five years of experience working with the Florida Department of Revenue, with at least four years in the General Tax Administration Program.
- Four years of experience working in the System for Unified Taxation (SUNTAX).
- Two years of supervisory experience with the Florida Department of Revenue.
Responsibilities
- Creates and maintains reports and presentations using a variety of software products
- Provides leadership and direction to lower-level administrators and staff
- Assists with establishing and communicating program and process strategic initiatives
- Prioritizes and allocates workloads
- Manages vacancies
- Identifies and analyzes workflow
- Performs costs/benefits analyses
- Implements process improvements
- Manages staff by establishing expectations, monitoring performance, providing feedback, and fostering open communication.
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
