Supervision Manager

Bank of America • Fort Worth, TX

1d • $88,000 - $103,600 • Onsite

About The Position

This job is responsible for supervising client account activities by monitoring administrative, sales, and trading tasks performed by registered employees. Key responsibilities include limiting risk and financial exposure to the business unit and the bank for registered employees located in call centers or financial centers. Job expectations include overseeing day-to-day front line supervision, including mandated supervisory reviews and enterprise alerts, trade, solution and enrollment review, trade correction, and complaint resolution. The Supervision Manager position will serve to ensure regulatory compliance and corporate mandates for all administrative and operational activities performed in the Merrill Edge. Merrill Edge is a telephone-based platform that provides mass affluent clients with holistic financial advice and deepens client relationships by identifying broader product and service solutions to meet their investment, savings and credit needs. A predominant objective of the position is to limit risk and financial exposure to the business unit and the Firm and supervise the sales units’ overall adherence to Firm policies and procedures.

Requirements

• FINRA Series 7, 8 or 9/10, 63/65 or 66 (in lieu of the 8 or 9/10 we could consider candidates holding all of the following licenses: 4 and 24 and 53)
• Strong Leadership and Communication skills
• Able to foster collaborative relationships within and across business units
• Demonstrate integrity and remains calm under pressure
• Familiarity with compliance and regulatory issues
• Proficient in Microsoft Office applications
• Merrill Edge, Merrill Lynch, or Operations experience

Nice To Haves

• Familiarity with compliance and regulatory issues
• Proficient in Microsoft Office applications
• Merrill Edge, Merrill Lynch, or Operations experience

Responsibilities

• Ensures employees comply with policies, procedures, and regulations to limit risk and financial exposure to the business and the firm
• Creates and oversees team workflow, including mandated supervisory reviews and enterprise alerts, trade, solution and enrollment review, and trade correction for consumer investments
• Monitors employees in call centers or financial centers ability to handle and resolve complaints
• Perform client contact, as necessary.
• Review and maintain all Client, Compliance and Regulatory Incoming and Outgoing Correspondence
• Monitor and review client accounts for potential risk with regard to mutual fund trading, concentrated positions, active client reviews, and margin usage.
• Use existing supervisory applications to complete annual registered representative review of each individual FSA, ensuring compliance with all policies, procedures, settings and circumstances.
• Escalate emerging risks within the enterprise risk framework to identify potential business concerns and/or breakdown in controls.

Benefits

• access to paid time off
• Discretionary incentive eligible
• annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed