Senior Sales Supervision Manager

First National Bank of Omaha•Minneapolis, MN

2d•Onsite

About The Position

The Senior Sales Supervision Manager is a key leader within the Retail Wealth Management (RWM) and Institutional Fixed Income (IFI) departments. This role is responsible for overseeing the supervisory functions of the sales teams, ensuring that all activities comply with regulatory requirements, firm policies, and industry best practices. The position leads and develops a team of Supervisory Principals and sales support professionals, providing strategic direction, mentorship, performance management, and operational oversight. In addition, the role serves as a trusted partner to business leadership, helping drive a culture of compliance, risk management, operational excellence, and business performance across the organization.

Requirements

In-depth knowledge of regulatory requirements and compliance best practices.
Analytical mindset with the ability to assess risks and make informed decisions.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
High attention to detail and accuracy.
10 + years of experience in a supervisory or compliance role within the financial services industry.
Active FINFRA Series SIE, 7, 24, 66, 53, and 6.
Unrestricted work authorization and not require future sponsorship.

Nice To Haves

Retail and fixed income experience preferred.
Bachelor’s degree in finance, business, economics, or a related field preferred.

Responsibilities

Oversee all sales activities within RWM and IFI to ensure compliance with FINRA, SEC, and firm regulations.
Monitor adherence to internal policies, procedures, and supervisory controls.
Conduct reviews and approvals of client communications, account documentation, and trade activity as required.
Identify and escalate potential compliance risks or regulatory issues.
Manage a team of supervisory principals and support staff.
Provide guidance, coaching, and development to Sales, Operations, and Sales Support teams to enhance their effectiveness and understanding of supervisory responsibilities.
Serve as a primary point of contact for complex sales and supervisory questions.
Collaborate with other senior leaders to establish departmental risk mitigation standards, goals, and performance metrics.
Support business initiatives by aligning supervisory oversight with departmental objectives.
Recommend process improvements and operational enhancements to ensure efficiency and regulatory compliance.
Partner with Compliance, Operations, and Leadership to implement new procedures, training programs, and controls.
Maintain accurate records of supervisory reviews, escalations, and resolutions.
Prepare reports for management and regulatory review as needed.
Work with the Compliance department on internal and external audits, ensuring all supervisory and operational procedures are up to date and properly documented.
Participate in FINRA, SEC, and other regulatory examinations as a subject matter expert for sales supervision activities.
Coordinate with Compliance, Operations, and Legal teams to respond to regulatory inquiries and ensure timely resolution of findings.