Supervising Legal Assistant - NY PIP

Farmers Insurance Careers

6d•$62,353 - $110,000•Remote

About The Position

This position will be responsible for overseeing the daily operations of the legal assistant team who provide assistance to attorneys in multiple branch offices. This role will ensure efficient case management including oversight, development, training, and performance management of assigned legal assistants. Strong knowledge of legal procedures, excellent organizational skills, and the ability to mentor and lead a team.

Requirements

Minimum five years of administrative support and/or civil litigation experience required.
High School Diploma or equivalent required.

Nice To Haves

Bachelors degree preferred.
Leadership experience preferred.

Responsibilities

Oversees the development and training of assigned legal support staff.
Monitors all aspects of team performance management including customer experience, work product quality, productivity, and compliance with strategy and objectives.
Manages the performance of legal assistants and legal administration clerks to ensure efficiency and productivity in multiple branch legal offices.
Interfaces with assigned personnel to resolve workflow problems, process improvement needs, and concerns.
Fosters an inclusive work environment where behaviors lead to positive operational outcomes.
Recruits, hires, conducts onboarding, and training for new support staff.
Oversees administrative tasks and training of support staff. Implements training programs and manages clerical PTO and coverage.
Develops and implements professional development plans for support staff.
Performs other duties as assigned to support the legal office operations.