Supervising Advocacy Specialist - Advocacy & Representation

Disability Rights Wisconsin•Monona, WI

1d•$64,520 - $80,404•Hybrid

About The Position

The Supervising Advocacy Specialist oversees a team of Advocacy Specialists who provide individual and systemic advocacy for children and adults with disabilities. The Supervising Advocacy Specialist oversees case strategy development and workload management, as well as maintaining a limited advocacy portfolio.

Requirements

Bachelor’s degree or four years of paid work providing advocacy to vulnerable people may be considered in lieu of a bachelor’s degree.
Experience with individual casework, which could include case management, advocacy support, investigation, negotiation, and/or mediation.
Experience working with people from culturally diverse backgrounds.
Computer skills, including email, word processing, and accurate case file maintenance.
Ability to work independently and as part of a team and manage your own workload, which includes prioritizing work and multitasking multiple cases simultaneously.
Previous supervisory experience.

Nice To Haves

Experience/direct contact with persons with disabilities or social justice movements either in a paid or unpaid capacity.
General knowledge or ability to learn about resources relevant to individuals in Wisconsin’s disability-related services/legal rights, residential, prevention of abuse/neglect systems, including Family Care, IRIS, community-based mental health programs, and adult/child protective services.
Experience with case development, strategy, and workload management.
Ability to write and/or speak Spanish, Hmong, or ASL as well as English is desired.
Experience with Microsoft Edge, Teams, SharePoint, and Outlook.
Personal or professional advocacy experience which may include providing outreach, training, and/or technical assistance.

Responsibilities

Lead and support a team of Advocacy Specialists
Assess and assign cases to team members
Facilitate individual and team meetings and advise on casework and development.
Attend and participate in staff and case-related meetings and present reports.
Oversee the utilization of data tools to maintain accurate records of case progress.
Provide overall supervision, including onboarding and coaching, performance reviews, recruitment, professional development, case monitoring, and workload management of Advocacy Specialists.
Work collaboratively with external entities and internal stakeholders.
Provide direct services to clients; conduct need assessments; refer clients to other service providers; coordinate with DRW attorneys to support clients through court proceedings.
Provide documentation for grievances and appeals.
Coordinate with DRW attorneys on representation at administrative hearings.
Support informal resolution and self-advocacy for clients.
Develop person-specific strategies and skills to empower client self-advocacy.
Monitor and track information in notifications mailboxes and distribute correspondence as needed; Coordinate and implement team meetings, including preparing agendas, taking minutes, and updating investigation tracking documents.
Maintains accurate and complete client case files in compliance with DRW data reporting and confidentiality requirements and compiles and organizes statistical data.
Analyzing trends and outcomes to inform annual reporting, enhance organizational performance, and support continuous improvement.
Prepares reports on program activities.
Cultivate and maintain effective working relationships with other local, state, and federal agencies, stakeholders, and organizations responsible for investigating, preventing, or otherwise responding to incidents.
Attend meetings with state officials. Represent DRW on task forces, coalitions, and committees concerned with relevant issues.
Cultivate and maintain effective working relationships with private and public agencies, advocacy organizations, and facilities serving the disability community.
Provide internal and external training and develop educational materials on relevant issues.
Adhere to all DRW policies and procedures, including but not limited to work hours, timesheets, file maintenance, confidentiality, and security.
Participate in DRW activities such as all-staff meetings and committees.
May be other related duties as assigned.

Benefits

Generous employer contribution for individual and family health insurance, plus a Health Reimbursement Account for uncovered health care costs.
Employer-provided Short-Term and Long-Term Disability Insurance
401(k) Retirement Plan with Employer Contribution
Flex Spending Account
Access to affordable, quality: Dental, Vision Coverage
Additional Life Insurance for the employee, spouse, and children
Critical Illness Insurance
Identity Theft
Pet Insurance
Public Student Loan Forgiveness eligibility
Generous paid time off policies
10 Fixed and 4 Floating Holidays
Leave time for Medical and Caretaking
Leave time for Vacation
Leave time for Personal
Bereavement Leave
Employee Assistance Program (EAP)
Commuter Choice
Sabbatical Leave