Superviseur(e) de département - Comptoir des Services spéciaux

The Home Depot

2d • Onsite

About The Position

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. SUPERVISEUR(E) DE DÉPARTEMENT You don't know residential renovation? Don't worry, we'll make you an expert! It is through coaching from supervisors that our associates can thrive and reach their full potential. They demonstrate leadership by coaching, training, motivating, and inspiring associates to do their best. They must actively promote their personal and professional development and growth. Supervisors work with the store management team, Operations teams, and external partners to gain the knowledge and support needed to meet business needs and achieve good results.

Requirements

• Be willing to work a variable schedule; days, evenings, and every other weekend.
• Possess strong organizational and interpersonal skills, and be skilled in customer service.
• Possess excellent problem-solving and decision-making skills.
• Ability to lift a load weighing up to 23 kg (50 lb), alone or with the help of a colleague.

Nice To Haves

• One to two years of experience as a supervisor or team leader is an asset.

Responsibilities

• Lead associates and encourage them to build relationships with customers and colleagues to provide exceptional customer service and generate gross sales while having excellent knowledge of merchandising and products.
• Ensure adequate staffing within the department or service to meet business needs.
• Manage associate performance by offering development opportunities, communicating responsibilities and objectives, recognizing and rewarding their efforts, and providing continuous feedback.
• Review numerous reports, including sales reports, and collaborate with the assistant manager to make recommendations to improve inventory, top-shelf organization, and related product merchandising to stimulate sales.
• Ensure stock availability at all times and compliance with top-shelf organization plans.

Benefits

• Bonus twice a year
• Retirement plan
• Caring and inclusive work environment
• Health and dental care plan offered to all our permanent employees
• 24/7 Telemedicine offered via TelusSanté
• Flexible hours
• Tuition fee reimbursement
• Employee stock purchase program
• Paid training and professional development opportunities
• Referral bonus ($)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed