Reporting to the Senior Operations Manager – Eastern Canada, this role will oversee the scheduling of all deliveries/pick-ups for both the packaged and bulk (team of 2 dispatchers and over 20 drivers). Ensuring safe and optimized deliveries and pick-ups (bulk and packaged). Ensuring fleet repairs and maintenance are properly scheduled, managed and accounted for. Approve invoices and liaise with Sr. Ops Mgr for any CAPEX requirements. Organize and chair monthly driver meetings (with respective dispatchers). Ensuring Near Misses are reported, recorder and shared. Update and responsible for department KPI’s. Ensuring driver POVL’s provided in timely manner. Ensuring any property, vehicle damages are reported and investigated in timely manner. Partake in driver interview and onboarding process. Communicate with CSR re. any customer related issues. Manage and keep track of NOGO’s – root causes, costs etc. Support and coach dispatchers and drivers as required.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed