Brooklyn Superintendent

POSTGRADUATE CENTER FOR MENTAL HEAL•New York, NY

2d•$65,000 - $70,000•Onsite

About The Position

The Superintendent serves as the on-site operational leader for an assigned residential building, ensuring its safe, compliant, and efficient operation. The role is the building’s primary technical and operational authority and requires independent work, sound judgment, and prompt responses to issues affecting safety, habitability, or building performance. The Superintendent maintains building systems and conditions, performs preventive maintenance, responds to emergencies, supports regulatory readiness and compliance, coordinates vendors, manages work orders and documentation, and oversees daily operational and administrative control. The role includes responsibility for plumbing, minor electrical systems, boilers and heating, PTAC/HVAC units, fire alarm and life-safety systems, doors, locks, hardware, common areas, and the building perimeter. The Superintendent independently plans daily work, prioritizes emergencies and scheduled tasks, coordinates access with tenants, staff, and vendors, and maintains operational continuity. The role also requires accurate digital documentation, effective communication with supervisors, management of supplies and inventory, key control, and support for invoice validation. Major capital repairs require leadership approval.

Requirements

High school diploma or equivalent required.
At least five years of experience in multi-unit residential maintenance or in a Superintendent-level role required.
Demonstrated competency in plumbing, minor electrical work, and heating or boiler systems required.
Proven experience responding to building emergencies and carrying out preventive maintenance programs required.
Experience using work order or property management systems and coordinating vendors required.
Ability to work independently, exercise sound judgment, prioritize competing demands, and respond promptly to urgent building conditions.
Competency with digital documentation and tools such as work order systems, email, team communication platforms, and basic tracking tools.

Nice To Haves

Technical or vocational training in building maintenance or a related field.
Familiarity with regulatory and compliance standards, including DOB, FDNY, and HPD.

Responsibilities

Maintain and safeguard plumbing, minor electrical, boiler and heating, PTAC/HVAC, fire alarm and life-safety systems, doors, locks, hardware, common areas, and the building perimeter.
Perform routine plumbing and minor electrical repairs, conduct initial heating-system diagnostics, identify vulnerabilities, and address risks proactively.
Develop and maintain a preventive maintenance schedule and track monthly, seasonal, and annual maintenance completion.
Inspect mechanical spaces, common areas, and exterior conditions; maintain organized, code-compliant mechanical rooms and keep the building inspection-ready.
Identify recurring maintenance issues and implement corrective strategies to prevent system failures.
Respond to emergencies involving heat loss, leaks or flooding, electrical hazards, fire alarm or life-safety issues, severe weather, and critical operational disruptions; contain, assess, stabilize, escalate, and document incidents as appropriate.
Manage the full work order process: respond to requests, monitor open and pending work, prioritize by safety and impact, close orders on time, complete documentation, and prevent backlog accumulation.
Plan and prioritize daily building operations, balance emergency and scheduled work, coordinate access, and ensure operational continuity.
Schedule vendors, confirm access and site readiness, coordinate tenant access, verify Certificates of Insurance before work, review completed work, track vendor performance, and escalate major repair recommendations.
Provide timely status updates to supervisors, communicate delays and escalations, draft building notices, and maintain professional written and verbal communication.
Document work digitally and accurately using work order, email, team communication, and task-tracking systems; maintain organized and accessible records.
Maintain supplies and inventory, establish and monitor par levels, order materials before depletion, verify receipt of materials and services, support invoice validation, and maintain key control.
Obtain leadership approval before authorizing major capital repairs.