Superintendent Fire Alarm

ORR Protection•Chicago, IL

11d•Remote

About The Position

ORR Protection is hiring a Superintendent to perform field installations of fire alarm and clean agent/special hazard suppression systems. The Superintendent leads job-site work by overseeing and directing ORR technicians and subcontractors, and contributes to the quality and customer service expected by the company. The role must be based in or around Chicago, Illinois, and is deployed from the associate’s home to local job sites for installations, service, and repairs. The position involves coordinating with the Project Manager and Install Coordinator to keep customers informed, completing job-related compliance and documentation, responding to emergency service requests, troubleshooting and repairing system equipment, and training customers on fire-system functionality. Occasional on-call work and overtime may be required for unscheduled service needs. Overnight travel is required up to 25% of the time. The role requires lifting up to 75 pounds and crawling into tight or awkward places.

Requirements

High school diploma or equivalent.
Five years of experience in service and/or installation of fire alarm or special hazard fire suppression systems.
Experience reading blueprints.
Fire alarm programming experience.
Experience with intelligent fire control panel programming software.
Knowledge of Google Suite or Microsoft tools and standard internet usage.
Strong time-management skills.
Excellent verbal and written communication skills.
Organized and detail-oriented.
Strong critical-thinking and problem-solving skills.
Self-directed, with the ability to work autonomously.
Ability to lead a team effectively.
Demonstrated customer-service mindset.
Ability to lift up to 75 pounds and crawl into tight or awkward places.
Ability to travel overnight up to 25% of the time.

Nice To Haves

Associate degree in electronics or a related field.
NICET certification in Fire Alarm or Special Hazard.
Experience with Kidde, Fenwal, Notifier, Fike, or FCI systems.

Responsibilities

Install fire alarm and clean agent/special hazard suppression systems according to ORR work instructions and applicable codes.
Lead at customer sites, providing oversight and direction to ORR technicians and subcontractors.
Work with the Project Manager and Install Coordinator to keep customers informed about job progress.
Complete job-related paperwork for compliance and documentation.
Respond to emergency service requests and take appropriate action.
Troubleshoot systems in depth and repair or replace system equipment.
Train customers on the functionality of fire systems.
Perform other duties as assigned.