Superintendent (Live-In) - Bushwick Senior Housing

Jewish Association for Services for the AgedNew York, NY
$0 - $37Onsite

About The Position

As a Superintendent, you’ll play a vital role in maintaining a safe, clean, and well-operated residential community for older adults. You’ll oversee the day-to-day maintenance and operation of the property, supervise maintenance staff, coordinate vendors and contractors, and ensure all building systems function efficiently. As the on-site leader for building operations, you’ll help create a safe, comfortable, and welcoming environment where residents can live independently with dignity. This is a full-time live-in position. The Superintendent position includes regular on-call responsibilities and requires a high level of availability to respond to building and emergency needs. The Superintendent is required to reside on-site and respond to building emergencies as needed.

Requirements

  • High School Diploma or G.E.D. equivalent required.
  • Five (5) or more years of Superintendent experience, preferably in a large multi-family residential development.
  • Experience supervising maintenance staff and overseeing building operations.
  • The following FDNY certifications are required. Candidates hired into this position must obtain the certifications within the first 90 working days of employment: S-12: Citywide Standpipe Systems Certification, S-13: Citywide Sprinkler Systems Certification, S-95: Supervision of Fire Alarm Systems Certification.
  • Working knowledge of OSHA safety requirements.
  • Strong knowledge of building systems, including HVAC, boilers, appliances, electrical, plumbing, carpentry, and general construction.
  • Ability to troubleshoot building systems and coordinate repairs.
  • Proficiency with computers and web-based systems, including building management and maintenance software.
  • Strong organizational skills with the ability to prioritize assignments, manage multiple projects, and meet deadlines.
  • Ability to work independently and make sound decisions.
  • Strong leadership and staff supervision skills.
  • Excellent communication and interpersonal skills.
  • Strong customer service focus and ability to maintain positive resident relationships.
  • Ability to work effectively with residents, staff, vendors, contractors, and agency representatives.
  • Sensitivity to and understanding of the needs of older adults.
  • Must be able to live on-site and respond to building emergencies.
  • Ability to lift and carry up to 50 pounds without assistance.
  • Ability to stand, walk, climb stairs, and perform physical maintenance-related tasks.

Nice To Haves

  • Experience coordinating vendors, contractors, inspections, and repair projects preferred.
  • Boiler certification is preferred.
  • Strongly preferred experience maintaining: VRF air source heat pump heating and cooling systems, Air source heat pump domestic hot water systems, Energy recovery ventilation systems, Emergency backup generators, Building Management Systems.

Responsibilities

  • Oversee the daily operation, maintenance, and monitoring of the property’s facilities, equipment, and building systems, including HVAC, plumbing, electrical, hot water, sprinkler, standpipe, and other building systems.
  • Maintain heating plants and equipment to ensure adequate heat and hot water availability.
  • Complete daily, weekly, and monthly maintenance logs and reports.
  • Inspect building equipment regularly to ensure proper operation and preventive maintenance.
  • Troubleshoot and diagnose building system issues and coordinate repairs through completion.
  • Complete assigned work orders in a timely manner and notify the Property Manager when outside contractor assistance is required.
  • Conduct weekly interior and exterior building inspections and provide reports to the Property Manager.
  • Maintain building grounds, including landscaping, snow removal, and debris removal.
  • Supervise building cleaning activities to ensure a clean, safe, and well-maintained environment.
  • Supervise the daily, weekly, and monthly work schedules of Porters.
  • Delegate janitorial and maintenance assignments while ensuring proper completion of tasks.
  • Provide training and support to employees on proper maintenance procedures and safety practices.
  • Promote a safe work environment and maintain knowledge of OSHA requirements.
  • Work with the Property Manager on employee performance, staff development, and resident-related matters.
  • Inspect vacant units before vacancy preparation and after completion of turnover work.
  • Supervise contractor repairs to confirm work is completed timely and according to scope.
  • Monitor and track progress of make-ready units and provide weekly status updates to the Property Manager.
  • Complete final inspections and approve completed units for resident move-in.
  • Conduct annual inspections of occupied units.
  • Perform additional inspections as needed for third-party agency visits, inspections, and audits.
  • Complete and monitor work orders to ensure timely resolution.
  • Notify the Property Manager when repairs require third-party contractor intervention.
  • Inspect and monitor boilers, pumps, HVAC systems, elevators, heat pumps, electrical systems, and other building equipment.
  • Make recommendations to the Property Manager regarding facility repairs and improvements.
  • Solicit and submit proposals for repair work and building projects.
  • Track repairs through completion and ensure quality standards are met.
  • Maintain professional relationships with vendors and contractors.
  • Determine work scope for outside projects and obtain proposals as needed.
  • Requisition supplies, materials, and services required for building operations.
  • Inspect completed contractor work and approve jobs to confirm work has been completed according to specifications.
  • Serve as a liaison with City and State agencies and departments, including FDNY, DEP, and other regulatory agencies.
  • Notify management of vendor and agency visits.
  • Seek timely resolution of violations, including coordinating repairs, certifications, inspections, and required documentation.
  • Maintain awareness of governmental regulations related to maintenance operations, health, safety, and environmental requirements.
  • Respond to all on-site emergencies, including fires, floods, disasters, and other urgent situations.
  • Participate in emergency response protocols to ensure resident and building safety.
  • Maintain professional and courteous relationships with residents.
  • Provide customer service with sensitivity and understanding of the needs of older adults.
  • Utilize building management systems and related software programs to monitor building performance, maintenance activities, and reporting requirements.
  • Perform additional duties and responsibilities as assigned.

Benefits

  • Medical, Dental, and Vision coverage options
  • Employee Wellness Programs (fitness + mental health support)
  • Employee Assistance Program (EAP)
  • 403(b) retirement plan
  • Pension Plan
  • Paid vacation time
  • Holidays and floating holidays
  • Paid time off for work-life balance
  • Training and continuing education opportunities
  • Career growth within the organization
  • Employee recognition programs celebrating contributions
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