Superintendent of Transportation I

Pace Suburban Bus•Bridgeview, IL

3d•Onsite

About The Position

Under the direction of the Division Manager or designee, the Superintendent of Transportation directly supervises Transportation Section employees and ensures safe, reliable, courteous, and efficient service to the public in the service area. The role oversees Transportation operations, including Dial-A-Ride and Call-N-Ride services, and implements, monitors, and enforces Pace rules, policies, procedures, and programs. The position works at multiple assigned locations and may require duties at any time of day or night, on any day of the week. It is safety-sensitive and subject to random drug and alcohol testing. The position is based in an office setting and is not eligible for a hybrid schedule or telecommuting. Salary information provided is an M1 full salary range of $73,543–$168,797, with a midpoint of $121,170 and an anticipated starting range of $73,543–$97,356.

Requirements

High school diploma or equivalency.
At least five years of experience in transit operations management involving labor relations, employee discipline, complaints, and incident investigations.
Familiarity with Pace Safety/Training and Maintenance procedures.
Good work record.
Possess, or obtain within 90 days of hire, a valid Class B Commercial Driver’s License with air brake and passenger endorsements and a DOT card.
Intermediate proficiency with Microsoft Office applications, including Outlook, Excel, and PowerPoint.
Excellent interpersonal skills and good written and verbal communication skills.
Ability to handle confidential and/or sensitive information professionally.
Ability to sit for extended periods, type on a computer, attend meetings, and lift objects weighing up to 25 pounds.

Responsibilities

Directly supervise Transportation Section employees and oversee Transportation operations, including Dial-A-Ride and Call-N-Ride services and functions.
Implement, monitor, and enforce Pace rules, policies, procedures, and programs.
Supervise and assign work to Dispatcher/Supervisors.
Oversee Bus Operators, administer discipline, and make referrals to Safety as needed.
Conduct reviews for operators, terminal clerks, and dispatchers/supervisors.
Oversee transportation attendance; issue discipline and terminations as needed; and update and issue miscount and absenteeism watch lists.
Interview and hire Bus Operators and Dispatcher/Supervisors.
Conduct investigations with the assistance of the Division Manager as required.
Address transportation-related grievances.
Coordinate Run Pick changes and information with Planning, assemble Run Picks, and conduct them within timelines required by the CBA.
Handle complaints, operator reviews, coaching, and discipline as needed, and close out complaints in the system.
Use Video and Drive Cam Systems as needed.
Coordinate transportation-related maintenance needs with the Maintenance Superintendent.
Analyze unscheduled overtime results and Run Pick hours.
Work at multiple assigned locations and perform additional duties as assigned or required.