Superintendent, Field Operations

American Water•Woodridge, IL

2d•Onsite

About The Position

American Water is currently seeking a Superintendent, Field Operations to work out of our Woodridge, IL office location. This role supervises the day-to-day plant maintenance and control room operations in accordance with Company policies and procedures and all applicable governmental laws and regulations. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Requirements

Bachelor's or equivalent experience
Minimum 2-5 years' experience in operations
State license preferred.
Must possess valid drivers license

Nice To Haves

Knowledge of the regulated water business and the regulations impacting the business
Knowledge of process and operational areas

Responsibilities

Supervise and coordinate plant maintenance and control room work groups
Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability
Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained
Review control logic strategies and implement programing to optimize control strategies for treatment and pumping processes and automate where appropriate.
Perform quality assurance checks of automation and process control systems
May be involved in customer service-related issues
Implement and foster the coaching and development of employees, including idea generation, within respective functional areas
Develop and maintain relationship with Process Control vendors.
Supports managers to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
Continue to reinforce the importance of developing a diverse workforce
Work collaboratively with other functions leads to mitigate business risks.
Implement effective communications at all levels of our operations.
Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business
May assist with water operations as needed