Summer Ranger Supervisor - Snowmass

Aspen Skiing Company•Snowmass Village, CO

20h•Onsite

About The Position

The Summer Ranger Supervisor maintains an efficient, well organized, and enjoyable environment for guests and employees while consistently greeting and engaging our guests. The Supervisor oversees all aspects of day-to-day operations of the bike park, in coordination with department heads and supervisors, assessed on a daily basis. This position reports to the Director of Patrol Applications.

Requirements

High school diploma or equivalent required
Minimum of Outdoor Emergency Care or EMT with current American Heart Association CPR certification
Minimum of 5 year as a Ranger/Patroller
Meets requirements of an Advanced Ranger/Patroller
Expert skier in all terrain in all weather conditions
Complete knowledge of the Skiers Safety Act regarding marking of ski area boundaries and trail closures
Proficient knowledge of industry trends and best practices
Knowledge of company policies and procedures
Ability to work in collaboration with others to achieve team goals
Follows all safety policies and procedures and exercises caution when working
Ability to develop strong working relationship with those contacted in the course of work
Ability to notice and address small discrepancies in work or customer feedback
Ability to engage with customers in a positive and helpful manner
Ability to lead, manage and mentor a team.
Ability to work independently with minimal supervision, completing work at a high standard
Able to work in adverse weather conditions for extended periods of time

Nice To Haves

Minimum 2 years’ experience in a leadership role preferred

Responsibilities

Responsible for day to day operations of mountain in coordination with department heads, assessed on a daily basis with emphasis on teamwork, coordination with other departments, proper documentation, and guest relations skills
Responsible for Summer Ranger staff: monitor performance, provide timely feedback, assist with various tasks including hiring, scheduling, timekeeping, discipline and documentation and employee reviews
Run a Ranger station including daily maintenance and opening of terrain
Seek opportunities to enhance guest experiences, and initiates guest contact
Maintain thorough knowledge of lift operations and lift evacuation procedures; participate in lift evacuations under the guidance of Lift Evacuation Tech or Coordinator
Maintain thorough knowledge of the mountain, including trails, communication systems; high and low traffic areas, potential hazards, etc.
Understand potential medical/legal consequences and the vulnerability of the company to possible litigation arising from the nature of the industry
Assist in training new and experienced patrollers, and collaborate with supervisors and training technicians to maintain accurate training logs and records.
Has working knowledge of ICS systems and can implement system as necessary
Communicate information from Patrol Director to Patrol Staff including, but not limited to, trail maintenance updates
Perform other duties as assigned