Summer Overnight Camp Office Assistant

YMCA of Metropolitan Chicago•Burlington, WI

9h•Onsite

About The Position

This seasonal role involves managing camper registrations, handling financial transactions, assisting with sales, and supporting marketing efforts. The Summer Overnight Camp Office Assistant will be at the heart of camp operations, ensuring a seamless registration process and providing top-notch customer service. This position plays a crucial role in creating unforgettable camp experiences while carrying out the mission of YMCA Camp MacLean.

Requirements

High School Diploma.
At least 2 years of college coursework (preferably business or communication major).
At least 3 years' experience in office administration, camp operations, sales, and/or experience in general bookkeeping.
Previous sales/customer service experience required.
Proficient in Microsoft Word, Excel, Powerpoint, mail and documents, and similar software.
Ability to work with other seasonal and/or full-time business office staff is required.
Must be an energetic person committed to the YMCA mission.
Excellent organizational and communication skills.

Nice To Haves

Experience and strong knowledge of social media is a preferred.

Responsibilities

Ensure proper following of all procedures, policies and public relations at all times.
Act as a team member, working closely with other staff on all interrelated matters.
In conjunction with the Camp Program Director, co-administrates and assists with the selling of camp sessions.
First line communication to all Camp MacLean constituents.
Develop relationships with Camp MacLean customers, be attentive to their needs.
Answer phones with a strong emphasis on customer service.
Oversee and manage the camper registration process for overnight, winter and family camp programs.
Assist as needed in writing and distributing user group agreements.
Administer all financial transactions related to revenue.
Administer and manage financial accounts for campers and guests.
Responsible for camp mail distribution and delivery.
Maintain and manage camper database.
Work with the year-round business office to make sure all business functions are professional, efficient and accurate.
Responsible for maintaining accurate files and records.
All other duties as assigned.
Supports the YMCA’s commitment to child abuse prevention by reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor.
Follows all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children.
Reports any suspicious behavior and violation of policy and procedures to your supervisor.
Completes all child abuse prevention training as required.

Benefits

Salaries that reflect your skills, experience, and the value you bring to our team.
Comprehensive health, dental, and vision insurance plans for eligible employees.
Access to wellness programs.
Mental health resources.
Family gym membership.
Generous paid time off (PTO), including paid holidays.
Flexible work hours.
403(b) plan with company contributions for eligible employees after 2 years of service.
Opportunities for continuous learning through workshops and training programs.
A supportive work environment that values diversity, equity, and inclusion.
Discounts on programs.
Employee assistance programs.
Company-sponsored events.