Summer Internship- Salesforce Administrator

Aledade • Bethesda, MD

24d

About The Position

We are seeking a motivated and detail-oriented Salesforce Administrator Intern to support our CRM operations and contribute to the optimization of our Salesforce platform. This internship offers a valuable opportunity to gain hands-on experience in maintaining and enhancing a business-critical system used across various departments. The intern will work closely with experienced Salesforce professionals and cross-functional teams to assist in data quality initiatives, reporting, basic configuration tasks and help in improving overall Org health. The ideal candidate is eager to learn, has a foundational understanding of Salesforce, and is passionate about leveraging technology to improve business processes. This role is ideal for someone pursuing a degree in Information Systems, Computer Science and looking to build a career in CRM administration/analysis. Primary Duties Assist in the day-to-day administration and support of the Salesforce platform, including user account management, permissions, and roles. Help maintain data integrity by performing regular data cleansing, deduplication, and validation activities. Work on reviewing the backlog items and coordinate with Scrum leader and business to update all the functional and technical acceptance criteria Assist with the setup and configuration of standard and custom Salesforce objects, fields, page layouts, and record types.

Requirements

• Currently pursuing a Bachelor's degree in Information Systems, Business, Computer Science, or a related field.
• Basic understanding of Salesforce CRM functionality, either through coursework, personal study, or previous internship experience.
• Strong analytical and problem-solving skills with attention to detail.
• Effective verbal and written communication skills.
• Ability to work collaboratively in a team environment and manage time effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or Google Workspace tools.
• Eagerness to learn Salesforce administration best practices and platform capabilities.

Nice To Haves

• Gain hands-on experience in web analytics and data interpretation.
• Collaborate on cross-department projects involving web technologies.
• Develop skills in data-driven decision-making.
• Enhance understanding of IT processes in a healthcare technology context.

Responsibilities

• Assist in the day-to-day administration and support of the Salesforce platform, including user account management, permissions, and roles.
• Help maintain data integrity by performing regular data cleansing, deduplication, and validation activities.
• Work on reviewing the backlog items and coordinate with Scrum leader and business to update all the functional and technical acceptance criteria
• Assist with the setup and configuration of standard and custom Salesforce objects, fields, page layouts, and record types.

What This Job Offers

• Career Level: Intern