Summer Intern - Halifax

Marsh McLennan • Halifax, NS

4d • Hybrid

About The Position

We are currently recruiting for dynamic, motivated, customer service oriented colleagues to provide administrative support for our growing Commercial Programs and Affinity COE team. This will be a temporary, summer contract and full time position to assist with high volumes of client servicing requests during our peak period. You will be supporting our licensed Client Service Representatives, servicing the business needs of our prestigious clients within our various commercial insurance programs.

Requirements

• Clear and concise oral and written communication skills
• Strong numerical skills
• Excellent organization skills – able to prioritize work and meet deadlines
• Excellent interpersonal skills – able to work within a team
• Comfortable and experienced working with technology
• Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel
• Focus on attention to detail and quality at all times
• Ability to read, analyze and interpret general business correspondence
• Currently working towards a diploma or a bachelor's degree
• Eligible to work in Canada on an ongoing basis

Responsibilities

• Undertake general administrative duties, including for specific projects as required
• Provide administrative support services to the business and management, for multi-functional teams
• Handle internal inquiries to support a high level of customer satisfaction and communication
• Compile administrative information by collecting and interpreting data; entering data; formatting and designing documents for client and department use; maintaining up to date database information
• Perform some invoicing within our client management system
• Ensure timely, efficient and accurate production/processing of relevant documents as instructed (includes report preparation and sending documentation to appropriate parties)
• Contribute to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
• Manage and prioritize own workload to meet deadlines and quality targets
• Update reports based on predefined templates on a regular basis and ensure accurate entry
• Create documents using PowerPoint, Excel, and Word to ensure all documents produced adhere to established standards
• Maintain correspondence and data files to ensure accurate recordkeeping
• Maintain confidentiality at all times, especially when dealing with sensitive information and internal policies
• Adhere to Company policies and performance standards

Benefits

• A company with a strong brand and strong results to match
• The opportunity to work with some of the smartest and most energetic people in the industry, who will nurture, challenge and enable you
• A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are
• Colleague Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations
• A huge variety of virtual learning and development resources to support your personal and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree