2027 Summer Intern - Operations Analytics

MISO•Carmel, IN

2d•Onsite

About The Position

As an Operations Analytics Intern, you will contribute to the Operations Management Balancing and Interchange’s (OMBI) mission of supporting 24/7 grid operators by building and refining scheduling and workforce analytics. This role helps Control Room leadership stay ahead of scheduling conflicts, turnaround risks, and Regional Transmission Organization (RTO) order violations. You will gain hands-on experience with dashboarding and reporting tools such as Power BI and Excel to surface scheduling risks, data analysis using SQL and Python to identify scheduling and workforce trends, and real-world projects such as system migrations, scenario-based training design, or scheduling health indicators that feed into MISO’s Monthly Ops Metrics Review. A typical day involves reviewing overnight scheduling data, checking in with the team, pulling data in SQL, updating a Power BI view, or participating in working sessions with schedulers to understand and resolve recurring pain points. The role includes a mix of independent analysis and direct conversation with end-users. Success is measured by the impact and adoption of the developed tools and streamlined processes.

Requirements

Strong skills in Microsoft Excel and Power BI.
SQL for data analysis.
Academic Level: Undergraduate Degree in Industrial Engineering, Operations Research, or Data Analytics.
Term: June 2 – August 13, 2027.
Full-time commitment.
Location: Carmel, IN.

Nice To Haves

Coursework or experience in data analytics, operations management, engineering fundamentals, or process improvement.
Hands-on project experience with dashboards, workflow design, system migration, or scenario-based training.
Prior internship experience in operations, analytics, or reliability environments.

Responsibilities

Build and refine scheduling and workforce analytics.
Surface scheduling risks for Control Room leadership using Power BI and Excel.
Identify scheduling and workforce trends using SQL and Python.
Contribute to real-world projects such as system migrations, scenario-based training design, or scheduling health indicators.
Support the Operations Management Balancing and Interchange’s (OMBI) mission.
Present findings directly to Control Room leadership and cross-functional stakeholders.
Build confidence speaking to both technical and non-technical audiences.
Contribute scheduling health indicators that feed into MISO’s Monthly Ops Metrics Review.