Summer Hospitality Sales and Events Intern (Unpaid)

Carter Hospitality Group • Johnson City, TX

11d • Onsite

About The Position

Under general supervision, the Sales & Events Intern performs a variety of administrative, customer service, and event coordination duties while gaining hands-on experience in hospitality sales and resort event operations. This internship is designed to provide exposure to resort sales, catering, group business, weddings, winery events, and guest experience management within a luxury resort environment. Interns will work closely with the Sales & Events team to develop professional hospitality skills, support revenue-generating initiatives, and assist in creating memorable guest experiences throughout the resort.

Requirements

• Intention to pursue or current enrollment in a degree program related to Hospitality Management, Sales, Marketing, Communications, Business, or a related field.
• High school juniors/seniors, college students, and recent graduates are encouraged to apply.
• Minimum 3.0 GPA preferred.
• Strong communication, organizational, and interpersonal skills.
• Professional demeanor with a willingness to learn in a fast-paced hospitality environment.
• Ability to multitask and adapt to changing operational needs.
• Proficiency in Microsoft Office and general computer skills preferred.
• Availability to work onsite during the internship program.
• Coordinate multiple tasks simultaneously in a fast-paced hospitality environment.
• Communicate effectively with guests, clients, vendors, and team members.
• Stand and walk for extended periods during events and operational support.
• Occasionally lift and carry light office or event materials.
• Maintain professionalism and attention to detail during high-volume resort events.

Responsibilities

• Support the sales team with booking, planning, and coordinating resort events while maintaining exceptional customer service.
• Assist with responding to inquiries for weddings, corporate events, group bookings, winery experiences, and catered functions.
• Assist with sales presentations, catering calls, and client follow-up communication.
• Coordinate event menus and operational details with the Culinary and Banquet teams as directed.
• Assist in preparing banquet event orders (BEOs), rooming lists, event resumes, and client correspondence.
• Maintain accurate records in sales software and property management systems.
• Support revenue-generating initiatives through prospecting, lead follow-up, and client relationship building.
• Monitor booking space and assist with tracking event and group revenue information.
• Coordinate VIP arrivals, welcome amenities, and guest experiences.
• Assist with event setup preparation and operational support during weddings, banquets, winery events, and resort functions.
• Conduct resort site inspections for prospective clients in the absence of a sales manager.
• Coordinate vendor communication, rental orders, entertainment scheduling, and event logistics as directed.
• Assist with show rooms, promotional materials, welcome cards, and sales collateral requests.
• Attend resort events and assist with guest interaction, hosting, and operational execution.
• Support registration procedures, payment collection, and event documentation.
• Work closely with Front Office, Banquets, Food & Beverage, Housekeeping, Spa, and Winery teams to ensure smooth event execution.
• Assist with maintaining resort event calendars and departmental schedules.
• Assist with creating flyers, promotional materials, vouchers, and event collateral.
• Take photos and videos during resort events for promotional and operational use.
• Learn hospitality sales strategies, guest engagement techniques, and luxury resort service standards.
• Gain exposure to wedding planning, group sales, catering operations, and resort programming.
• Participate in leadership meetings and operational discussions to better understand hospitality sales management.
• Follow all Carter Creek Winery Resort & Spa handbook policies and procedures.
• Maintain strict confidentiality of resort operations and records.
• Demonstrate professionalism and a guest-first attitude at all times.
• Perform special projects and additional duties as assigned by leadership.

Benefits

• Hands-on experience in hospitality sales and event management
• Exposure to luxury resort, winery, wedding, catering, and group event operations
• Professional mentorship from hospitality sales leaders
• Experience in client communication, event planning, and resort operations
• Opportunities to develop leadership, customer service, sales, and organizational skills
• Networking opportunities within the hospitality and events industry
• Resume-building experience in a growing luxury resort destination
• Real-world exposure to guest experience management and resort event coordination

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed