Summer Front Desk Agent, Lodge and Spa - Seasonal/Full Time - Keystone, CO

Vail Resorts • Keystone, FL

7h • Onsite

About The Position

Keystone Lodge & Spa front desk agent facilitates guest check-in, check-out and provide general information at our AAA Four Diamond Hotel. Professional appearance, excellent guest service skills, ability to multitask and strong verbal communication skills are required. Candidates with prior guest service experience in a fast paced environment preferred. Potential for long term professional development.

Requirements

• High school diploma or equivalent is required
• MS Office proficiency is required
• Able to communicate with guest, homeowners, and colleagues with diplomacy and tact
• Able to communicate effectively in English, both written and verbal
• Able to lift 30 lbs and to stand for long periods of time in excess of 4 hours without sitting
• Flexible schedule including weekends and holidays is required

Nice To Haves

• College Degree preferred
• Prior front desk experience a plus
• Experience in a guest service environment is strongly preferred
• Previous knowledge of the Resort is strongly preferred
• Proficient on property management systems (SMS, PMS, LMS) - preferred

Responsibilities

• Facilitate guest check-in and check-out
• Provide general information
• Perform all duties assigned by managers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED