About The Position

The Concierge will help facilitate guest check-in, check-out and provides information about our AAA Four Diamond Hotel. Provide information and recommendations to guests on activities and dining in the area. Be able to book dining reservations for guests. Assist front desk with check-ins and check-outs when needed. Give directions to activities and dining options. Book transportation for guests when needed. Provide Four Diamond service to guests.

Requirements

  • Experience with Microsoft Office.
  • Able to communicate effectively in English.
  • High school diploma or equivalent.
  • Able to lift at least 30 lbs.
  • Able to stand for long periods of time of up to four hours.
  • Maintain a flexible schedule including weekends, holidays, etc.
  • Be able to work as part of a team.

Nice To Haves

  • College degree in hospitality or a related field.
  • Prior guest service experience in a fast-paced environment.
  • Area knowledge.
  • Prior front desk experience.

Responsibilities

  • Facilitate guest check-in and check-out.
  • Provide information about the hotel.
  • Provide information and recommendations on local activities and dining.
  • Book dining reservations for guests.
  • Assist front desk with check-ins and check-outs.
  • Give directions to activities and dining options.
  • Book transportation for guests.
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