Summer Camp Membership Services Representative

Wakeman Boys & Girls Club • Bridgeport, CT

2d • Onsite

About The Position

The Membership Services Representative is responsible for assisting the Membership Director with front desk administrative tasks, including Daxko database management and clerical/reception at the front desk. The position requires proficiency in task management and has the ability to maintain a high level of organization and customer service in a busy setting. This position is expected to work up to 20 hours per week, with a preference for morning availability; however, occasional afternoon coverage may be required as needed. Typical shifts for summer camp are between 7:30am to 11:30am Monday-Friday.

Requirements

• Minimum 21 years old
• Strong communication skills, both verbal and written
• Strong ability to handle basic office and clerical skills
• Strong Microsoft Office skills, including Excel, Word & Canva
• Ability to multi-task and work under pressure while maintaining a positive demeanor with youth
• Ability to pass a background check
• Organized, reliable, hard-working, strong moral values
• Ability to work in an environment with youth

Responsibilities

• Effectively utilize the Club's Daxko Customer Relations Manager database to check in members, enroll members in programs, complete data analysis, program payments and other administrative tasks.
• Greet and welcome visitors in a warm and professional manner.
• Answer and direct incoming phone calls promptly and professionally.
• Maintain a clean and organized front desk and reception area.
• Manage office correspondence, including sorting and distributing mail and packages.
• Assist with scheduling appointments and meetings.
• Oversee the implementation of Wakeman Boys & Girls Club's Safety Guidelines and best practice protocols.
• Ensure a clean, healthy, safe, positive environment is created and maintained, producing a sense of physical and emotional safety.
• Assume other duties as assigned by supervisor.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed