Summer Camp HQ (Admin and Customer Service) - Cupertino

Steve & Kate's Camp • Cupertino, CA

2d • Onsite

About The Position

At Steve & Kate's, we put radical trust in kids so that they learn to trust themselves. Campers choose minute-to-minute how to spend their time because making decisions today helps to build the self-confidence they’ll need to wrangle unknowns tomorrow. We value empowering our staff to be their whole authentic selves because everyone in our community needs to feel included! Sound like something you can get behind? If so, we're looking for team members who are motivated babysitters, teachers, coaches, students, athletes, artists, and anyone ready to play hard and be goofy. As a Steve & Kate’s staff member, you’ll sharpen your inherent leadership skills, learn some new ones, and collaborate with interesting people, all while immersing yourself in creativity and play.

Requirements

• At least 18 years of age with a high school diploma or GED required
• Minimum of 2 months experience working with camp–age children, with 1 year preferred, in either a professional, personal, or volunteer setting.
• First Aid & CPR certified prior to Day 1 of Camp (some locations may require additional certifications)

Nice To Haves

• Appreciate and agree with our self-directed approach for kids
• Lover of systems, organization, to-do lists, punctuality, and cleanliness
• Comfortable sparking up conversations with staff, campers, and parents
• Comfortable navigating challenging and sometimes sensitive interactions
• The type of person who can’t rest until you’ve done everything possible to make someone feel cared for
• Calm under pressure and able to calm those around you
• Stamina to keep up (literally) with 4-12 yr. olds bursting with energy and creative potential
• Able to lift up to 30 lbs

Responsibilities

• Greeting, checking-in, and checking-out campers as they arrive and leave using our custom-built camp management software
• Welcoming visitors on-site, ensuring site security, and maintaining a clean and organized office space
• Fielding inbound emails and phone calls, as well as calling parents/guardians and sometimes having to navigate sensitive conversations regarding injuries, accounts, and behavioral issues
• Chatting with and helping to re-engage campers who wander into HQ looking for their next adventure and adding individualized notes to camper accounts about daily events
• Managing our First Aid station, which includes administering and documenting treatment of injuries and other medical issues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED