Summer Box Office Student Assistant - IE

James Madison UniversityHarrisonburg, VA
Onsite

About The Position

Student Box Office Assistants sell tickets for up to 200 ticketed events a year at the Forbes Center for the Performing Arts at James Madison University. These include music, theatre, and dance events.

Requirements

  • Customer service experience.
  • Ability to work evenings, weekends, and day shifts Monday to Friday.
  • Ability to work under pressure and be very detail-oriented.
  • Problem-solving and decision-making are required.
  • Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Responsibilities

  • Conduct point-of-sale computer ticketing sales from the box office including phone orders, in-person orders, returns, exchanges, and unpaid ticket transactions.
  • Prepare sales reports and end-of-night reconciliations.
  • Provide excellent customer service.
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