Suites Supervisor - Spectrum Center

Compass Group•Charlotte, NC

3d•Onsite

About The Position

As the Premium Suites Supervisor, you will be responsible for assisting in the daily operations of the assigned suite spaces. The ideal candidate will have 1 year or more experience in a supervisory role. An outgoing personality is preferred. The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing exceptional guest service.

Requirements

1 year or more experience in a supervisory role
2+ years of experience in a food and beverage operational position
Passion for hospitality, food, sports & entertainment
Excellent interpersonal and management skills

Nice To Haves

An outgoing personality is preferred.

Responsibilities

Ensures all suite level dining experience exceeds guest’s expectations
Respond and assist in any departmental guest recovery service issues
Regularly obtains feedback from clients and guests to improve operations
Ensures team members are consistently delivering heartfelt hospitality to every guest
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, Levy team members
Supports and communicates Company initiatives outlined by Premium leadership
Create, modify and close sales checks in point of sale
Employs good safety and sanitation practices
Follows and enforces responsible alcohol service policies
Executes required daily reporting in a timely manner
Completes required department reports and complies information at month-end closing
Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
Uses all performance management tools to provide guidance and feedback to team members
Promotes a cooperative work climate, maximizing productivity and morale
Displays a positive attitude towards team members
Other duties, as assigned