Suites Runner-Busser

Aramark•Ottawa, ON

18h•Onsite

About The Position

Suite Hospitality Support is the backbone of Suites at CTC. You represent all of us whether onsite at work or offsite in general everyday life. It is the Runner’s responsibility to ensure complete communication between the Suites Attendant and the Pantry for guest satisfaction at every event. Paying attention to all details, no matter how big or small, and keeping yourself organized are key to a successful event.

Requirements

Previous food service experience preferred
Demonstrates excellent customer service skills, ability to prioritize and accomplish tasks quickly
Must be available to work flexible hours including evenings and weekends
Requires constant standing and walking
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Responsibilities

Once onsite and in full uniform, and Clock In
Head up to the Suite Pantry & Check in with Pantry Coordinator for assigned duties
Check special notes for any assigned suites.
Double check that suites have been set up with proper supplies & equipment
Ensure all suites are unlocked for guests who have requested service.
Assist with the delivery of ice, snacks, cold, and hot food items.
Work with Suite Attendant to ensure all suites are clean and ready for service.
Check all food orders and make sure nothing is missing including condiments & other accompaniments
Check to see if there are any special requests (i.e. to have certain items on hold until guest arrival)
ATTEND FULL STAFF BRIEFING BEFORE DOORS OPEN
Stay in designated Pantry area and be visible during the event to be able to communicate quickly with Pantry Coordinator.
Do not linger in the Pantry. There are ALWAYS tasks to be completed
Deliver all event day food and beverage orders promptly and accurately when ordered
Assist Suite Attendant with bussing if Suites are full and need extra attention.
Fill all beverage restock orders and deliver to the assigned suites for Suite attendant to put away.
Bring ALL suites dishes back to the pantry to be organized on speed racks and brought down to the main kitchen
Complete any assigned tasks given to you by your Supervisor/Coordinator for Pantry & Suite Cleanup
Once your supervisor approves it, clock out for the night
Do not loiter around the arena. For security measures, all employees should be out of the building within 15 minutes of changing.