Suites Manager

AramarkTallahassee, FL
Onsite

About The Position

The Suites Manager is responsible for managing the suites food and beverage operation for both game day and non-game day events, reporting to senior leadership.

Requirements

  • Prior supervisory experience in premium services or sales
  • At least 3 years as a supervisor or lead
  • Ability to support the development of team members
  • Ability to work an event-based schedule including evenings, weekends, and holidays
  • Financial and quality service responsibilities
  • Commitment to delivering exceptional guest and associate experiences

Responsibilities

  • Overseeing the suites food and beverage operation, including quality control, staffing and payroll, event preparation, kitchen operations, inventory, and ordering.
  • Training, developing, communicating with, and motivating team members.
  • Spending at least 60% of time on the floor incorporating supervising, coaching, and training.
  • Implementing and maintaining a guest service and management philosophy that serves as a guide to team members.
  • Developing premium menus including delivery, presentation, and standards.
  • Maintaining relationships with multi-year premium suite holders as well as individual game rentals.
  • Conducting daily pre-shift meetings to update staff on daily goals and objectives.
  • Ensuring that all equipment is in proper operational condition and is cleaned on a regular basis.
  • Performing other related duties, tasks, and responsibilities as required.
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