Suites Event Day Lead

Aramark•Ottawa, ON

5d•CA$18 - CA$18•Onsite

About The Position

The Suites Event Day Lead will act as the FIRST point of contact on event days between the Suite Guests, Suite Attendants and the Support team.

Requirements

Great customer service and interpersonal skills
Strong Leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Nice To Haves

Food Service Experience preferred

Responsibilities

Checking in with Management for event details and tasks
Work with Pantry Coordinators to coordinate final suite setup details
Overseeing the Support Runners setup duties to ensure the operation is executed smoothly
Check on any late orders submitted and ensure they are completed in a timely manner
Assist with any suite setups required
Review and print any necessary reports from Tapin2.
Work with Pantry Coordinator and gather all Suites Staff for a safety briefing & EVENT DETAILS FOR THE DAY PRIOR TO DOORS OPENING
Follow up with all Suite Attendants to ensure all pre-ordered food is delivered on time
Assist any Suite Attendant with their Tapin2 orders & bill distribution / quick troubleshooting with IT
Check in with all Suite Clients and confirm all F&B service requirements are accurate
Communicate with the Pantry Coordinator and Suites Manager during the event with any revisions or other pertinent notes and details that everyone should be made aware of
Ensure Suite Attendants have restocked their suites once Support Runners have dropped off the product.
Assign closing tasks to Suite Attendants
Assist Pantry Coordinator if needed with tear down of Service Bar.
Complete a full suite check walkthrough after suite fridges have been restocked and suites cleaned up
Suite Garbage will be collected by housekeeping. Do not pull garbage out of the bins and leave them in the hallways until all guests have departed.
Pantry garbage is to be collected and can be left outside the pantry door after all guests have left.
Complete full suite checks of EVERY suite & collect Suite attendant Check Lists/Paperwork & Event Notes for review
Grant approval of Suite Attendants and Support staff to sign out once all tasks are completed.