FAC Manager

Saks Fifth Avenue • Palm Beach Gardens, FL

4d • $61,666 - $77,082 • Onsite

About The Position

As a Suite Manager, Fifth Avenue Club In Residence, you’ll be operating and leading an In Residence location under the direction of the VP/GM, Fifth Avenue Club In Residence. Our ideal candidate has an extensive network of existing local clients, with the ability to drive their own business as well as manage a small team of location-based stylists.

Requirements

• A preferred minimum of 5 years relevant experience working in luxury retail, clienteling, and leading a team
• Technical abilities; through use of various programs and applications
• A strong understanding of the Saks Fifth Avenue brand and luxury sales
• Available to work a flexible schedule that includes nights, weekends, and holidays
• Has the ability to interact professionally and respectfully with people
• You have a deep understanding of luxury goods and sell across all categories.
• You bring with you an extensive local client base and enjoy finding creative ways to drive your own business
• You are an active member of the local community with a network of local organizations and charities to partner with
• You are entrepreneurial-minded. You are inspired by new challenges, thrive in a fast-paced environment and have the flexibility to adapt to change
• You are an inspirational leader with operational know-how. You possess a positive, solution-oriented, and customer-focused mindset
• You get things done by engaging in high-level teamwork and flexing your interpersonal skills
• You are collaborative and work with peers across multiple business verticals

Responsibilities

• Oversee the day-to-day cost effective operations of the business based on a sales and EBITDA target
• Oversee and execute operational tasks such as shipping and receiving, merchandise control, visual presentation and merchandising of the suite, payroll reconciliation, IT functions, cash reconciliation, etc.
• Create private personal shopping experiences for the most discerning clients; including, but not limited to, individual styling sessions, trunk shows, curated events, and top client outreach activities
• Creatively drive client acquisition via partnerships with the local community, client referrals, and social sales techniques
• Manage a select team of stylists, ensuring that stylists adhere to In Residence standard operating procedures
• Oversee the arrival and return of luxury goods, working with regional store teams and Saks’ distribution center
• Collaborate with hotel management to offer VIP hotel guests private personal shopping experiences and ensure the In Residence operations comply with hotel operating procedures
• Participate in meetings with Saks Fifth Avenue’s corporate team, as requested
• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude
• Ad hoc responsibilities as needed

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed