Full Time Suite Attendant

Sonesta Hotels•Toronto, ON

4d•Onsite

About The Position

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. The Room Attendant is responsible for cleaning and servicing assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, and removing trash. This role may also involve cleaning kitchen areas, refrigerators, microwaves, coffee makers, and dishware. The RA will notify supervisors when service is completed and report any rooms unable to be serviced. When assigned to laundry, the RA will monitor supplies and equipment, operate washers and dryers, receive and inspect soiled linens, and fold and store clean linens. The position requires minimizing waste, assisting with deep cleaning projects, reporting needed repairs or unsafe conditions, handling lost and found items, promoting teamwork, and ensuring compliance with health and safety regulations.

Requirements

Ability to speak, read, and write fluent English is preferred; other languages beneficial.
Basic reading, writing and mathematical abilities are preferred.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 75 pounds.
Will be required to regularly use commercial cleaning chemicals.
Will be required to work mornings, evening, weekends, and holidays.

Nice To Haves

Some previous housekeeping experience preferred.
Previous background from the extended stay industry preferred.

Responsibilities

Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
Notify supervisor when service is completed so rooms may be sold or occupied.
Report any room unable to be serviced to supervisor according to established procedures.
When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order.
Operate washers and dryers according to hotel standards and manufacturers’ guidelines.
Receive soiled linens and inspect for damaged or stained items.
Fold and store clean linens, report damages to supervisor.
Minimize waste of supplies and amenities within all areas of housekeeping.
May regularly assist with deep cleaning projects.
Report needed repairs or unsafe conditions to supervisor.
Handle all lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Ensure compliance with federal, state and local laws regarding health and safety services.
Perform other duties as assigned.