Suite Attendant - State Farm Arena

Compass Group • Atlanta, GA

3d • Onsite

About The Position

This position is responsible for taking food and beverage orders and efficiently delivering items to dining room guests. The role requires prompt and warm greeting of guests, efficient order taking, and professional delivery of food. The Suite Attendant must demonstrate a complete understanding of menu items and ingredients, advise guests on combinations, and accommodate reasonable requests. Communication with back-of-the-house staff is essential for order accuracy and special requests. The role also involves collecting tickets, proper cash handling, promoting a clean and safe environment, and maintaining confidentiality. Addressing guest complaints and issues promptly is also a key responsibility. The Suite Attendant will ensure the dining room is properly set up and maintained according to sanitation standards, and operate various equipment. Collaboration with other departments for special events and functions is expected.

Requirements

• Desire to gain experience and work in the foodservice or hospitality industry.
• Ability to interact with high profile guests and remain professional.
• Ability to communicate effectively.
• Ability to problem solve and make decisions with little guidance.
• Stand for long periods of time and be able to actively engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch, or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods of time throughout the day.
• Lift/move materials and equipment up to 50 pounds.

Nice To Haves

• An outgoing personality is preferred.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed