Suite Attendant
About The Position
A great experience starts with you! Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Requirements
- Possess excellent written and verbal communication skills
- Ability to multi-task
- Strong attention to detail and proven customer service skills
- Exceptional organization and prioritization are a must
- Work a flexible schedule, as hours are subject to change each week
- Work schedules are based on scheduled games, concerts, and other events
- Must be able to work in an environment with fluctuating temperatures
- High School Diploma or Equivalent
- 0-1 Year Experience
Nice To Haves
- Previous restaurant or arena work is recommended but not required
Responsibilities
- Transport pre-ordered food from the pantry to the suites via a tri-level cart
- Organize refrigerators with correct beverage orders
- Clean the suites after guests leave
- Maintain clear communication with the Pantry Coordinators
- Clean Pantry/maintain a clean and organized workspace
- Complete the assigned side work for the night
- Visit the warehouse on the service level as needed to acquire items low in stock
- Professionally communicate with suite guests during order delivery
- Assist suite attendants with their needs during periods of high sales volume
- Keep up to date knowledge of the food and beverage menu items and accompaniments
- Be comfortable with the arena and know how to navigate personally, as well as assist guests
- Support any other Food & Beverage departments as needed
- Other tasks as assigned by supervisors and/or managers
- Help maintain and ensure excellent customer service
- Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department, including but not limited to: Social distancing, Use of face mask/covering when in common areas, presence of guests, and where Social Distancing is not possible, Use of gloves when handling guest food or beverage, Cleaning and sanitizing high-contact surfaces that are frequently used by guests and fellow employees, Frequent handwashing, regardless of the use of gloves
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
