Suite Attendant

Canucks Sports & Entertainment • Vancouver, BC

1d • Onsite

About The Position

Suite Attendants provide a superior level of service and hospitality to guests in our executive and hospitality suites. This is a part-time, hourly, events-based position. A typical shift includes: Fully responsible for an assignment of Executive and Hospitality Suites, Taking and delivering food orders and providing premium food and beverage service, Communicating a thorough knowledge of menu items, food presentation, and beverage selection, Building strong relationships with returning guests and Suite owners in a high-touch environment, Working collaboratively as a member of a larger team across the organization and continuously interacting in a positive and professional manner, Other duties as required.

Requirements

• Must be at least 19 years of age
• Must be able to work weeknights, weekends, and holidays with a start time of approximately 4:00pm
• Must be able to safely lift up to 35 lbs.
• Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
• Completion of a Serving it Right certificate
• At least two years of serving experience in a fine dining environment
• Have an incredible ability to thrive in a fast-paced and high-volume environment while maintaining a first-in-class hospitality and food and beverage experience
• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries
• Able to maintain a calm, friendly, and professional demeanor
• Be a solutions provider, committed to continuous improvement ideas and initiatives
• Display a neat, tidy, and professional presentation to meet a high level of appearance and service standards
• Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining

Responsibilities

• Fully responsible for an assignment of Executive and Hospitality Suites
• Taking and delivering food orders and providing premium food and beverage service
• Communicating a thorough knowledge of menu items, food presentation, and beverage selection
• Building strong relationships with returning guests and Suite owners in a high-touch environment
• Working collaboratively as a member of a larger team across the organization and continuously interacting in a positive and professional manner
• Other duties as required

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed