Suitability Review Specialist
Sammons Financial Group•West Des Moines, IA
•Onsite
About The Position
This role involves conducting suitability reviews for Annuity business to ensure compliance with National Association of Insurance Commissioners (NAIC) suitability, state, and federal regulations. The specialist will independently review fixed annuity applications, analyze customer needs and risks, document decisions, and provide recommendations. The position also requires excellent customer service, communication with agents and distribution partners, and maintaining knowledge of annuity products and regulations.
Requirements
- Excellent verbal and written communication skills
- Strong analytical problem solving skills
- Ability to influence others
- Advanced organizational skills with ability to focus on appropriate details
- Self-motivator with the ability to work efficiently and independently
- Proven ability to adapt to frequent change
- Proficient use of PC and Microsoft Office Products
- Proven facilitation skills
- Ability to work periodic overtime, sometimes with relatively short notice
- Criminal background check required.
Nice To Haves
- Bachelor's Degree Preferred
- Minimum 2 years' new business or fixed annuity processing and phone experience Preferred
- Some travel may be required
Responsibilities
- Independently conduct the Suitability/Best Interest review of fixed annuity applications (excluding securities transactions) by evaluating all annuity new business and suitability documentation.
- Gather pertinent information to analyze risk, customer needs, insurance regulations and product choice.
- Extensively document decisions and actions taken for final suitability recommendation.
- Provide superior customer service via telephone (inbound and outbound), email or written communication, handling all interactions professionally and autonomously.
- Communicate with empathy and curiosity to build and maintain partnerships with all agents and distribution partners.
- Build and maintain knowledge of offered annuity products as well as external financial products.
- Learn state and federal regulatory (proposed and final) rules related to suitability.
- Understand state and federal regulatory rules and start to ensure the Suitability Department and Annuity Division complies with all regulations and rules related to Suitability.
- Effectively communicate with all other departments within the company as they relate to suitability procedures and decisions.
- May assist with the review of new or revised marketing correspondence and new business forms related to Suitability.
- May assist in development of system test plans and user acceptance testing.
- Commitment to embrace Sammons Financial Group Companies shared values (Accountability, Connection, Openness, Respect and Integrity).
- Regular attendance is required and expected in order to meet the business service levels and workflow demands.
- Other duties as assigned.
Benefits
- Comprehensive health coverage for you and your family, including Medical, Dental, Vision, HSA & FSA options, and term life insurance.
- Competitive compensation with a performance-based incentive program tied to clear goals and individual and/or company success.
- 100% company-funded Employee Stock Ownership Plan (ESOP)
- Automatic enrollment in our 401(k).
- Friday afternoons off year-round
- Generous paid time off
- Paid holidays
- Paid development time
- Tuition reimbursement
- Professional development opportunities across industry, individual, and leadership programs.
- Volunteer time off
- Company nonprofit matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
